November 1, 2023; Hazmat, LTL, Processes & More

Video link: https://youtu.be/L4tUo7NycF0

Summary

This Group Call explores key operational aspects of reselling businesses, including hazmat shipping, LTL (Less Than Truckload) logistics, and process optimizations for Q4. Key points discussed include:

1. Introduction and Q4 Performance Updates: The host begins by discussing Q4 performance and opens the floor for questions. Sellers share their experiences with recent LTL delays affecting their October performance.

2. Hiring and Virtual Assistants (VAs): Participants discuss hiring VAs from platforms like Upwork, sharing hourly rate benchmarks and tips for managing tasks like item cataloging and matching. Payment methods, including PayPal, are also discussed.

3. Hazardous Materials (Hazmat) Shipping Insights: Dan shares his experience with hazmat shipping after consulting a dangerous goods specialist. The discussion includes regulations, exemptions, and practical tips for handling hazmat, such as using limited quantity exemptions.

4. LTL Shipping vs. SPD (Small Parcel Delivery): Multiple participants weigh the pros and cons of LTL and SPD shipping methods, including cost calculations, fuel surcharges, and lead time differences. Strategies for choosing between LTL and SPD are discussed, focusing on optimizing cost and efficiency.

5. Warehouse Setup and Process Optimizations: Sellers share how they redesigned warehouse layouts to improve prep station efficiency. Dan highlights using Scan Power to streamline workflows, while others emphasize the importance of tracking production rates and using specific equipment like label printers.

6. Using Prep Centers: Robert and Meezy discuss their experience with prep centers, highlighting the benefits of outsourcing, such as increased freedom and time savings, versus the challenges like higher costs and limited control over operations.

7. Scaling and Inventory Management: The group shares tools and strategies for scaling their operations and tracking inventory. Sellerboard and SoStocked are mentioned as tools for tracking sales velocity and ensuring optimal stock levels.

8. Building Relationships with Suppliers: Participants stress the importance of transparency with suppliers, discussing challenges like IP complaints and how honesty can prevent costly mistakes.

9. Cross-Border Selling: Meezy shares insights on expanding into the U.S. market, discussing higher margins and logistics challenges when sourcing inventory from the U.S.

10. Final Discussions: The session concludes with advice on managing returns, cash flow, and transitioning to larger operations as businesses grow.

This comprehensive discussion provides actionable advice for optimizing logistics and processes, especially during peak seasons like Q4.

Video Transcript

(00:00) so it will be available to everybody after after we are uh finished today um we are just waiting for a few more people to pop in here there are a couple more phases I'm expecting to attend but uh as I mentioned in the meantime if there is anything in particular that you'd like to discuss uh please ask it in the chat or you can Al also request to speak uh and then we'll ensure that we address everything as we go on today but yeah I hope everybody's having a killer uh Q4 and everybody is super busy and crushing

(00:34) it Dan I just invited you to speak up brother can you hear me how's it going pretty good pretty good good up with you same old same old you can hear me all right yes sir are you you are you at home or you at the warehouse today no I'm at the office still I thought this [ __ ] was at 700 to be honest I was ready to go at 700 then I looked and I was like oh [ __ ] it's at 8 so but anyways I was going to be here anyways so it's all good Beauty um how's uh Q4 so far um it's all right we're pumping units I mean we had we got [ __ ] in

(01:12) October a little bit but with just like random LTL delays um so that kind of hurt so our October was pretty dog [ __ ] but it's okay cuz if you just look at units sents per week that that looks good So eventually we're going to feel that uh I don't know when it's going to happen but we'll catch up we'll catch up for sure for sure you guys hire anybody yet uh we have a we have a part-timer that helps us with packing also recently got a VA that just helps with like mainly just catalog sourcing that's been cool nice just a got up work nice how's

(01:45) that been going pretty good pretty good we went through a lot of different people um I don't know it's hard it's hard to like I feel like the hard part is like setting like knowing if they're doing work fast enough for doing well you know what I mean like with sourcing you can see like okay they produce this many leads per day or per week or whatever but like with item like for example item number matching is a hard one that we have them do like if we just give them a list of as of a certain brand and then match them up to item

(02:17) numbers from the catalog like that could take a long time depending on how shitty the catalog is or not so it's like it's hard to determine how we should be doing you know for sure are you PID them like an hourly are you paying them an hourly rate or like just a set amount per day or no it's hourly it's 5 us an hour it's not I don't know if that's bad or good but it's upw workk so like on the low end of what I've seen on upwork are they based like in the Philippines Pakistan Pakistan uh yeah because like that's

(02:46) like if you're looking for like a Filipino VA like that's actually very good that'd be very high um so most of our vas they get they get paid about like $3 us per hour and and that's like better than people that have have four or five year university degrees how do you pay them what do you how do you pay them cuz ours is through upw work so it's like facilitate I'm sure they take a cut of that though so it's probably why the minimum is higher on upw work but how do they get paid for you uh for us we just pay them through

(03:13) PayPal oh okay that's easy enough yeah so like we do incur like uh some small fees like we pay a set fee per transaction every time we send like a friends and family uh payment we just eat that and then they have some small conversion fees but it's not a lot yeah it's probably yeah it's probably less than what Works taken for me 100% okay yeah it's cool nice nice so I believe uh everybody that is going to be attending is probably here now um I just wanted to just mention everybody just in case anybody missed it uh prior uh we

(03:47) are going to be recording this session so everything that we discuss will be available in a video to everybody after the session is over um the main purpose of this session was originally uh Fred had some questions for myself specifically for some processes um we didn't get too doo deep into what processes he wanted to discuss um so I mentioned that if there's anything particular you like to discuss please let us know but I also wanted to have a conversation with Dan specifically uh privately about um some recent things

(04:16) that he's been learning about dangerous goods Hazmat and also his experience with LTL um because they've been I believe that you guys have been doing that for quite some time and that's something that even with the volume that we do I've never done LTL we've only done SPD because I haveen never found any good options and we've also never dabbled in the Hazmat program and Dan just talked to a specialist about that so I'm interested to hear what he had learned uh so we'll be discussing some of those processes and then we can

(04:43) basically get into a general Q&A and um discuss anything in particular that anybody would like to discuss so yeah um Dan do you want to kind of introduce yourself everybody know who you are how long you've been selling for and uh kind of what you do um yeah sure I've been selling since like July of last year I think we just moved into a warehouse in May and so that's been heavy doing a lot of hours but it's been good um and yeah mainly wholesale at this point we have a couple as left of of arbit like retail or OA

(05:21) stuff that is just like replen but it's basically all wholesale at this point just just cuz it's easier to spend money I think um because at a certain point like with OA you get like punished for spending a lot of money and you start getting orders canceled you start getting banned and stuff but with wholesale you get rewarded for that so it's kind of nice but you can definitely get quite far with OA and I definitely held on to Jordans leads us for a long time because it was just easy money so are you guys doing any OA now or it's

(05:52) pretty much all whole no there's zero zero OA sourcing but like I said we have a couple as that are just like I've been like infinitely replen cuz we just get them from some like random website cool um but those work but there's no like oh sourcing or anything yeah definitely and so I believe you've kind of been relatively open with uh sharing kind of your journey and like how well you guys been doing because it's you and a business partner right yeah cool and um do you mind me asking kind of like where you guys are at for volume as it is

(06:24) right now um yeah sure we're well like this October I don't actually know Global it's it's harder to track now cuz we have so many we have a lot more sales in the US by like Global in October was like 240 but um September and August were closer to 300 but we got destroyed by some LTL stuff but I like to track I like to track units we do like 3,000 a week give or take last week actually was um like 4,400 which is cool that's what we've been focusing on more is like trying to improve process I put the video the

(07:01) video I put in the uh other Discord yesterday was like it was a quick one but we built a bunch of [ __ ] to like upgrade the Prep Station that was cool um yeah just trying to like optimize pumping units how many units we can get out yeah and stuff like that 100% so what kind of changes did you make to your prep stations we just put everything closer like now we kind of switched over we only honestly only recently switched over to actually using like Scan Power for basically everything only reason I wasn't is cuz we have a couple asens

(07:32) that we do uh like UPC barcodes like comingled just cuz it saves so much time um so anytime we have those we can't use Scan Power or we can't merge those shipments which is like really annoying so we have to use send to Amazon for those but it was kind of a seasonal product so we've just been having less of it so now more a higher percentage of our shipments can just be Scan Power and it saves a lot of time but because of that we had to like redesign everything and have like the the Box printer and the laptop right next to where we pack

(08:03) the boxes and we weigh them and [ __ ] so that you can just like pack your box type it in on the computer and like spit out the label so we had to just like move a ton of [ __ ] around and like build some shelves and whatnot but that was cool nice yeah and like that's that it doesn't seem like for a lot of people like that would make a big difference but when you're doing it for hours and for thousands and thousands of units little tiny steps every single day can add up to a [ __ ] ton of time over the course of EXA a week and a month yeah

(08:29) even having to like even just where we keep our pallet that like we're working on by bringing it like right next to where you pack the boxes like it just saves having to carry a heavy ass box all the way to the pallet to stack it now it's just like right beside you so you can just like fill your box spit out the label and then just put it right beside you and it's on the pallet and just so like moving stuff around so everything's like in the right place probably will save a lot of time 100% right on and yeah like the reason why I

(08:56) asked about how much space you guys have is because the video that you shared it looked pretty tight in that space that you took a video of yeah yeah that was that was like right up in the corner because you have those shelves that's what we were trying to do is like sque we try to squeeze all those shelves into one area cuz that's basically just for like returns and like random like like I said the random o stuff that we do have sometimes that just gets put on those shelves and then everything else is just

(09:20) like room for pallets so that was a very tipe video that is not the whole thing but it's definitely not huge 1500 ft is like not massive you know no but it's definitely a decent amount of space like I only work with 800 square feet and we get super tight so I mean you have about what we have so I posted I posted a picture on Twitter like before we went to AMZ United it was probably the most packed it was you had like I think it was when we sh when we shipped out the the shipment it was like nine pallets but they were like [ __ ] huge like

(09:51) they were way oversized and so like when we got him it was like 12 pallets in the warehouse that was like quite tight like we had to keep [ __ ] outside to like like during the day we would come in put like three of them outside just so we can have room to like move everything around on the inside I love that sorry you guys are G be looking for a bigger space in the future or gonna be sticking on there for a while I mean at least is only two years so by May of 25 we'll be we'll be out of here and I'm sure we'll get a

(10:18) significant upgrade yeah it should definitely be well El grown the space by then for sure yeah nice right on um so yeah like I just wanted to specifically ask yourself Dan because like you mentioned that you talked to a guy that kind of specializes in dangerous good shipping and whatnot recently um like do you mind sharing kind of like what you learned with everybody recently yeah I guess like I can't actually provide like real advice because like I'm not I'm not that well versed on it he basically just broke it

(10:47) it is very is quite simple though cuz there's like a lot of so I took like the whole dangerous goods training course it's like a ton of certifications that you can get online so I took one of those and I learned about like all the [ __ ] regulations like all the stickers and all the shipping documents and all that [ __ ] and I was like damn that's a lot of stuff you got to do and but there's also like a ton of exemptions that exist for like if you're shipping a small quantity of stuff for like certain types of Hazmat like

(11:15) aerosols or whatever um there's tons of exemptions so like paid the guy I just I looked up like dangerous goods Consulting I think that's L what they're called is dangerous goods Consultants or something for like an hour call and he basically just broke I just sent him like a bunch of the the SDS sheets of the ones that I was trying to sell and he kind of just broke down like what exemptions I could use and most of the time it's just like if you look up a limited quantity exemption that's basically what everything's going to be

(11:42) under um because a lot of the regulations is if you're sending like oil drums of like toxic waste or some [ __ ] so like in those cases if that spills like it could be really bad but if you're sending like Hairspray bottles like the [ __ ] that we're sending on Amazon is basically all fine you still have to like label your boxes a certain way but there's a lot of stuff that you don't have to do which is nice so if you want to look into it's a limited quantity exemption is basically what everything falls under and so have you

(12:10) guys been sending any dangerous goods or Hazmat shipments uh since you've had that conversation there we sent yeah we sent one pallet of [ __ ] um but it hasn't checked in yet I actually messaged them today like Dan Ross I was like yo where is this cuz they said it was it got to Alberta like on the 27th and there's been no update since so maybe it blew up hopefully not but okay cool and uh you resting that LTL as well yeah that was LTL it was like enough to make a decent sized pette so I honestly I didn't even

(12:42) quote small parceling it but we used the um like case packs that the things came in anyways so it would have just been easier to pallet it because we had so many boxes that I didn't want to a I didn't want to break down those boxes and put them in U-Hauls and b i I didn't want to pay for a small parcel for that many boxes so I'll tell I didn't really do the math if that was cheaper but definitely it seemed easier did you find with the LTL shipment like did you incur any additional fees for it being Hazmat or no it wasn't even huge like I did it

(13:14) was like but since it's limited quantity the the drivers don't have to do anything different so it was L like 15 bucks extra for the whole pallet okay cool cool and we had to use a different carrier so that carrier actually was more expensive than the one we usually use but regardless it wasn't like it wasn't crazy yeah so spread out over the amount of units that you had it wasn't a huge additional cost per unit yeah cool um right now uh with anybody else in here like I know I believe Manish I believe you have sent some dangerous

(13:44) goods Hazmat stuff um has anybody else sent any uh Hazmat or dangerous goods into Amazon Canada specifically it looks like Abdul is wanting to speak here so we'll invite him to the stage oh maybe not uh Manish where are you you you previously sent in some Hazmat stuff uh quite heavily right I just invited you to the stage hey uh yes uh I wouldn't say super heavily like I'd say you know several boxes but I was just doing an SPD with the lq sckers one okay cool and when you were sending uh Hazmat stuff CU you're

(14:25) doing SPD um what kind of shipping options were you finding when we through uh it has to be ground um for the most part uh you don't send anything er because it could explode um but yeah like it has to be ground shipping and you can you get you can get quotes from different websites like freightcom or net parcel or what have you or like if you have a carrier direct account that's normally better like if you have a UPS account which you know if you if you want to do like regular pickups probably a good idea to get UPS account that's

(14:55) normally a good way to do it too where have you personally found the best rates for your shipping uh freom has been pretty good with with uh with canar canar is normally the lowest okay cool cool coolon that's who I use for the uh for the haat when we sent the pet they were good too they give you like a good rep too which is nice like I I just called him and he basically just did everything which is cool yeah and for anybody that's not familiar like Abdul mentioned about um I had some questions about sending a large item that I recently

(15:26) sold on eBay he mentioned about um sign up with a freightcom account I had one previously I never used it so I think they deactivated and I just signed up for one it's super easy you just sign up uh they approve you like they approved me within I think a day and then the sales rep called me he was super cool but they're shipping for that one pallet for that eBay was super expensive cool what were you seeing what what was the rate that you saw for that one pallet it was just a standard pallet 72 in high uh and it was they wanted

(15:58) 1,600 bucks 1,600 holy [ __ ] yeah yeah that's crazy I don't know what the hell you had on that pallet but uh it was actually like one of those big uh Home Depot Halloween skeletons dude holy [ __ ] I shipped I shipped one of those like two years ago from BC to Ontario and it was like 250 bucks and it got there in less than a week yeah and that's crazy and like I got quotes from multiple different companies and the cheapest I found was a th000 bucks so that's insane yeah like sometimes freon's rates are [ __ ] but sometimes they're really

(16:30) good like the one I think I shipped it with day and Ross and they picked it up the next day and then it took like a week to get to Ontario and then I got signature confirmation because it was a higher you know ticket item um but yeah it was I think it was like $300 after taxes onario has HST tax or something it was like less than 300 bucks I'm pretty sure it was between 250 and 300 it wasn't that much it shouldn't be that much yeah that's crazy I have to see if I can find some additional options um but manage you across the

(16:59) world are you shipping it across the world or something no that's just going from saskat to Ontario dude that's so close that's ridiculous Yeah couple provinces over um Manish you did have some questions specifically uh for LTL I believe you wanted to ask Dan is that right I do have questions for Dan I mean I I picked his brain last time for too long what's up Dan so what's going on man you ever tried you tried any yet or no yeah so I got some quotes recently and I one of the carriers said we can take it from BC to BC for a

(17:33) certain price so they gave me like a tiered pricing system where one to two pallets was 74 3 to six was uh 62 and then they want to charge like a 50 almost like a 54% fuel surcharge on anything less than 10,000 pounds and then anything over 10,000 lbs they would consider like a full truck and then that would be 84% fuel fuel search charge so when you got your quotes did they include that search charge or did you just not get hit with a search charge like most people do I don't think CSA does but if you ask them like that's

(18:08) usually where you can save a lot of money is that like most people do like when I had my when I did the Hazmat one with Dan Ross there was a fuel charge I don't remember what it was but it was like it was decent um but CSA just waves it for some reason like they just don't have that maybe that's just like their value proposition is that they'll like merge shipments or whatever they like consolid really well that you don't need to pay shipping I guess I'm not sure why they do that but they I contacted CSA and you

(18:37) know a quote from my warehouse to the Vancouver Distribution Center was was almost like 500 bucks it was just an like 475 and that included the appointment and then another 50 bucks for a tail which the 50 tail yeah that sucks like which is like you know that works up to like 150 a pallet right and uh like you know just just around that and then that was oh that was multiple pallets for three for three pallets okay that's pretty good right whereas the other carrier I got a quote from was like you know 110 a pallet with

(19:13) with everything right so it was it was like you know considerably less than the other one than than CSA but that includes their fuel surcharge of like 54% so now I'm wondering if I'd be able to get it because the rates per pallet were like super cheap they were like 60 bucks like 60 62 to like 74 which is quite low and then once you tack on the the additional fuel charge it ends up being you know 100 like more right yeah I mean that's probably where they get you like TSA says they don't have fuel charges but then they probably just

(19:41) charge you more for the pallet like I guess it probably works out the same like they have to pay for the fuel anyway so they probably just throw it into the pallet charge did you get reasonable quotes from uh Ontario to out west or like how how far west are you guys shipping like typically not ever really that far we've had a couple that had to go to BC I can't even remember what we paid for them like at this point and this is probably a little bit negligent but like we trust that CSA is pretty cheap and so we don't I don't

(20:11) really quote from them I just book it and whatever they charge me I just get charged like it's probably a little negligent but it's also like it's nice cuz then I can finish a shipment Thursday night book it and they're here the next morning versus if I had to wait for a quote like I'm probably not getting it next day they're not going to be here next day I have to wait for them to quote and then I have to say like I have to like confirm it or whatever and then it'll probably be a day after that and if we're doing like we do our

(20:35) shipments on Friday that means we have to be done packing by Wednesday or at least no like number of pallets or whatever so we can tell them all the details and then they can quote and then have them pick it up by Friday so yeah I don't know at this point it's probably a little bit negligent but yeah I like to I don't even really quote I can't remember what I got but it's for sure more like I probably if I had to do like if I had to guess if I was sh be like three or four pallets B out west like all the way to BC it' probably be like 2

(21:05) 300 a pallet like that sounds reasonable yeah did you ever do the math on what you're were paying SPD versus like to to the like you know you guys are in Ontario or you know yeah in Ontario so when you're shipping from Ontario to an Ontario DC what that cost with SPD versus prop palets um yeah like rough we did rough math like I basically just say that like an average SPD box is like 10 bucks a box and that was just the math I was seeing that's probably with like the amount of weight we're putting in it and whatever I was usually seeing 10 bucks a

(21:41) box and our typical palette like if we're doing just if I'm just making it simple and considering like those small U-Haul boxes like whatever that small size is we can fill like 27 of those on a pallet and so like to me that's $270 worth of small parcel and so if we can get less than that per pallet which we usually can if you can ship like two or three or more and it's worth it and it's also just easier too cuz like with small parcel like we don't I don't even know where I would store I would just store them on pallets anyways and then when

(22:12) the guy comes I would just have to unload them all into a truck which is kind of like ridiculous we've also had shipments like I'm pretty sure small parel caps out at a certain amount and we've had shipments that exceed that cap of boxes and so we wouldn't even be able to do it for some of our shipments interesting interesting yeah like I I was working out the math on you know a few recent shipments and it worked out to if I'm shipping to Vancouver it was let me just see here I have some pictures um I think it was on average with SPD like

(22:42) obviously the more you ship the cheaper it is but it was you know between 46 cents a kilogram and 69 cents a kilogram depending on how much you're shipping and so yeah that and the same quote with you know let's say it's three pallets to Vancouver it ended up being like 18 you know between 27 cents between 18 cents and 27 kilogram and that's after the fuel charge and all the other appointment and tailgate and all that [ __ ] so it's still it's still cheaper I mean it still worked out to less than what I was paying or what I would be pay

(23:12) now I'm just trying also there's also questions about lead time too which is important like we've also you said that you can get [ __ ] to check in the next day with small small parcel which is insane I haven't seen that and like for us it was usually like maybe four or five days before [ __ ] starts checking in but we're a small parcel like they take their time to check stuff in sometimes like they'll open one of the boxes and then won't open the rest for like weeks sometimes but with um with LTL they basically crack the pallet and they

(23:40) check it all in in like a day which is nice unless like they might actually transfer a lot of [ __ ] but that's unavoidable but right um at least then like I don't know looking at that it kind of balances out lead time wise and then you can basically just do the math like dollars per pound or dollars per box or however you want to do it you know but at least time is a factor and if you're getting your [ __ ] checking in the next day like it might it you might make it might make sense for you to send it small parcel and pay a little bit

(24:06) more just because you'll get those sales and like you're making profit on items that would not be selling otherwise you know well yeah that was you know right before Q4 like if I sent but it's also like it's not going very far right like imagine if you were shipping from your location to like Branton and you know I I would imagine that would check in the next day like I don't see why it would take forever but also lot of a lot of LTL like what do you mean small parcel or or or not no I mean yeah I mean uh SPD right because it's not going very

(24:35) far going like they can deliver that you know if they pick it up in one day they could also deliver it the same day you know what I mean it's probably not what they do but they could right it's not far yeah yeah I don't know it's we for sure had some that were like pretty quick but yeah most of the time it'd be like a probably at least 5 days and yeah the math just I think the math it's also just to me at this point like small parceling that amount of boxes would just be like brutal like it's just a lot easier to have [ __ ] on a

(25:06) pallet and then wrap it up and store it and like you can stack them and [ __ ] like that like we don't even have enough shelves or like I don't even have the spinal power to move that many like 50 50 lb boxes yeah man we regularly do shipments of 100 plus SPD boxes all the time multiple times a week yeah I know but it's yeah I'm sure it's brutal yeah even for us before we switched to scan power like we would stack up our U-Haul boxes like the 50 lb boxes on a pallet but then when it was time to go send to Amazon like do the

(25:37) workflow I have to like lay out all the boxes across the entire like Warehouse floor so that we can like do the um Box contents and then stick the Box stickers on those like we'd have to whack a pallet to store it and then unstack it to do the Box content and stack it again and it was just like insane that's ridiculous yeah you're like utilizing scam power like our process is obviously like we pack the boxes as we go and like that certainly has helped um but yeah that would be such a pain in the ass if you had to do that yeah yeah

(26:08) and that's like I would I would use Scan Power every time if it wasn't for our certain SKS that are UPC barcode which like those things are just such a timesaver to just Co mingle them that it is like I think that it makes sense for us to to like not switch it over to like FN skes in the of using Scan Power I could rather bite the bullet and just use send to Amazon workflow once in a while whenever we have that Ace in here then give up that item being co-mingled just because it saves so much time yeah I've only co-mingled once when I I took

(26:40) a trip to get a a wholesale deal out in Ontario and all the stuff the only sellers on the listing I wasn't confir uh concerned about any anybody else selling on it or any fraudulent stuff and they were all in cases so like yeah [ __ ] we just did com Mingle for everything and it was so much quicker yeah and like the argument is like yeah what if the people don't prep it as good as you or like whatever but like for this thing like there is no prep like we just get the case and we put a box sticker on the box and then you can ship

(27:06) it and so like they no one can do like any less prep than we are you know what I mean unless they're like purposely opening unless they're selling fake [ __ ] which again for the item that that I'm talking about doesn't really make sense but yeah I guess there's some valid concerns there but if it was like a poly bag item or something I guess I don't even know if you can scan a UPC through a poly bag but if it was something like that then you run the risk of like other people not bagging it properly and then

(27:29) you get better views for that but in this case it just makes sense that you might as well uh Co mangle 100% for sure okay so um Fred specifically had some questions about kind of just like overall um kind of ordering receiving things of that nature because obviously like everybody knows that Fred is a relatively new seller but he's been uh going Balls to the walls and has been doing extremely well in a very short period of time time uh so he may not have as uh refined processes as other people so I'll kind of go over my

(28:03) process too but I'm curious to hear from yourself down and U maybe some other uh people that have been selling for a couple years what your processes are so like when you when you order something like from when you order it to when you receive it uh do you want to kind of walk through what your process kind of is how you guys work through that workflow yeah I mean to be honest right now like as we speak the last week we've been like completely redoing our inventory system and so like we're trying to get way more granular in that

(28:31) way but currently it's like it's pretty straightforward we just have a basic spreadsheet like even before that if we're sourcing an item we use Celler amp export it all the data like as whatever title all that [ __ ] and then if we actually go ahead and buy it then I'll move it to the buy sheet I put in my quantity and my price that I paid um order total tax rate whatever and then it's in there and that's like our by tracker we have like dates for everything and like we just know how much we spent for the week or the month

(29:01) or whatnot um and then from there once we get it I'll throw it into another sheet that's like our workflow sheet basically and that's also to like give to our our guy that's in the warehouse that's packing um just so he doesn't need to see the whole the whole buy sheet or whatever it's just like too much so we can have this clean sheet that just has like what's in the warehouse currently and then and then yeah you have your asens you have quantities from that he can create a shipment and then basically as we go we

(29:29) just check stuff off and write like a pack date so we can get an idea of like how much we pack a day and then and that's it once it's done you finish your shipment and then you throw it into another sheet that's called shipped and it's out of the way and so really like there's the one workflow which stays relatively empty and clean it's just like you put stuff in it when it's in the warehouse and you take it out when it leaves and then we have a cumulative byy tracker that has every purchase and then we have our cumulative shipped

(29:54) sheet which has like every shipment basically okay cool and so with you guys like do you find that you are storing a lot of inventory a lot of inventory for a longer period of time or you trying to get everything out as soon as possible oh we try to get it out quick I mean the Hazmat was probably the worst because I just put off learning about it for so long and those are there for like a month but usually it's like like Max a week like we do one shim in a week and so like Technic like we do it on Friday so technically if something arrives on a

(30:23) Friday then it's not going to leave until the next Friday and so that's probably the longest we have something in here right right yeah so when you mentioned about kind of giving your guy in the warehouse uh a sheet to work on and to make a shipment I'm just like kind of curious like what your thought process is behind that because like for us anyway uh basically uh everything that we have received for that week or for that time period when we're doing a shipment all of it's going to go into that shipment pretty much regardless so

(30:50) um so like what is your thought process with that um like I yeah I guess the difference is that like you can't start making box content labels on Scan Power or send to Amazon workflow unless you actually like unless you tell it the full shipment like you can't add stuff to it after you've already started printing Box contents because they'll change the FBA number so like you kind of have to have like the shipment like I I'll wait until like this week for example I waited till like Tuesday to because we had another

(31:22) pallet come in and I wanted to add it to the shipment so at that point we're like okay this stuff will go together this week and then anything that comes in on Wednesday Thursday Friday we have to go on to the next shipment because we already created this one you know what I mean like you can't change you can't add items to the shipment that that just arrived if you already started printing Box contents because they might change the FBA number or the destination or whatever I think um yeah like I'm not sure about box content specifically but

(31:47) when you're in scam power I know um when you're in that process before you create new listings uh when you just have kind of your your batch everything uploaded into the shipment there you can you can print FN skes from there that won't change yeah yeah and we'll do that we'll do that but like I we we'll even like pack stuff up and pack our boxes um and throw it on a pallet but once that if that pallet starts becoming like two three layers High then when we want to do Box contents we have to take those break that pallet down and stick the

(32:14) stickers on them or whatever so I'd rather not do that multiple times what I'm trying to avoid is just like wasting time doing that [ __ ] and so like if we can lock in the shipment for the week then as soon as we put a a box on the pallet we can stick it and then we don't have to touch it again then once the Pet's finished we can just wrap it up and put it off to the side versus like what you said you can add stuff to the shipment you're right but then when you have to do box content you have to take everything off and read what's in there

(32:40) and you know sticker all the boxes which you can't really do if it's all on the power because there's ones in the middle that you just can't see or whatever right right and yeah like for us we're not boxing until basically we're at that point so like everything um we have like our mobile listing stations and packing stations kind of like similar to like your uh stationary ones and so we label and prep as we go and then uh typically like say I have two people in the warehouse um they'll start doing uh say we have I don't know like a shipment of

(33:07) like 2,000 units uh start doing uh the labeling and prepping both of them at once and then once you get to a certain point then one person will start boxing and the other person will continue to uh to label and prep yeah it makes sense right now right now it's like we're kind of everyone that does prep is like a little bit flex most of the time our our guy that's in the warehouse is it's just him and so like he'll do the prepping the boxing the scam power everything but sometimes like last week we did 4,400 units and so

(33:36) like me and my buddy were in there like a lot and so in that case we just split up the work like it also depends on what the aan is sometimes like it needs a lot of prep work like if for example it's like a sixpack or whatever and it takes a long time to do the bagging like you might have one guy only bagging and then the other guy literally is taking it out of the box putting the labels putting it into the other box doing Scan Power like so it just depends on what the item is how you break down the the workflow and

(34:04) also since we we go in and out of prepping that also kind of makes it that you can't really have a consistent like role in the in the thing yeah for sure and yeah like I find um when you mentioned about like uh having multiple people work on like taking it out one person building the six back that's a really good thing to note too because like um kind of having like a production line I found is kind of like the most effective especially if you're doing stuff like that like we have some stuff uh I don't want to say exactly what it

(34:29) is but we we're we're essentially like taking some stuff out of a box and weighing it and then begging it so like one person will will weigh it and bag it and then the other person will like seal it and label it and that I find that tends to work the best yeah yeah I guess I didn't even consider doing the other way cuz like I guess I come from like a like a engineering or manufacturing background where you just do that you just split the roles and have everyone do like assembly line fashion but yeah I think it makes most sense like that tooo

(34:56) for sure um do you guys track your production like do you know how many units per person per hour you're able to produce I yeah we try I mean yeah like realistically it's per our one guy per hour but we we track better like per week or how much in a shipment and stuff like that we I need to get better at tracking per hour just because yeah I I do General numbers like I'll take a number at the end of the day and just see um and like so around like maybe 60 to 80 something like depends on the item that's the thing like some items need

(35:27) poly bags some are bundle we had some glass wear a couple weeks ago that was like 20 20 an hour which is ridiculous but that's just what it took um so yeah I don't know it's like it's nice to track but also it's I I feel like I need more benchmarks for like the type of item the glass or else yeah the glassw stuff that you guys were doing have you switched to Bubble Bags yet or still using bubble wrap I've not switched to Bubble Bags but bubble wrap is good we like we do individual boxing for those so like it's

(36:00) kind of nice I don't know I could be I guess I could be convinced to go the bubble bag route but um the individual boxing is nice because we just put box stickers on those boxes and just build a pallet out of it and so like it kind of saves time in that sense like we'll put one glass dish in a box with like bubble wrapper paper or whatever and then put FN skew and a box label on it and ship it okay cool so like do you kind of have like um smaller size boxes like did you get smaller size boxes from yeah yeah we

(36:30) bought a ton from you like the first time we ordered this item we like or these these various asens we had to like we literally got them in we measured exact size of box we needed and then we ordered a [ __ ] ton from Uline basically nice nice yeah and that that would probably be the most ideal way to go uh I would just imagine that the boxes probably aren't too cheap right no no yeah they're like I can't remember I could pull it up I guess but they're probably about a dollar a box so like we factor that in before we buy it and

(36:58) especially since there's they take so [ __ ] long to prep like we also factor that in and I'm like I'm not going to take anything that's like less than like five six bucks Profit just because it takes so it's just so miserable to pack for sure for sure um yeah with uh Fred I don't believe Fred's going to be speaking at all today because he said he was a little bit sick but I seen like he mentioned somewhere that you guys are averaging like 150 units uh for yeah I saw that on Twitter and I saw you asked him about it and I didn't see a response

(37:25) so I want to hear this if you got 150 an hour you have to come to our warehouse and and fix our stuff yeah you got to optimize their [ __ ] cuz like I want to know if like that's just one person just doing like pill bottles as a two people cuz like that seemed pretty crazy but yeah like our average for us is uh across all mix prep is about 60 units per person per hour that's for total that's for total production that doesn't include receiving so obviously if you're doing OA receiving that does take a longer uh wholesale receiving a

(37:53) lot easier that's good to know though cuz I feel like sometimes my my internal like in my head my bench mark might be a little high and I'm like damn why don't we do this this week or why don't we do that today but like realistically some items just take longer you know what I mean 100% And also and also it's hard to expect that of a part-time guy that we've had for a month because I've been doing it for a long time and I'm sure that I'm more efficient at stuff than he is and so like it's also hard to do benchmarking that way but that's cool

(38:18) that's cool to hear 60 16 hours for sure attainable that's probably where we're at yeah give or take and that's like mixed prep so like obviously if we're doing just like supplement bottles P bottles like those are like 100 120 per hour right just label good you can lit just throw in the Box uh but yeah like mixed prep so that's like a lot of glass a lot of poy bags Etc um but yeah prior to us switching to when we originally went to 2D workflow and then basically Scan Power uh I think we were like averaging like around 45 and then

(38:45) switching to that software and being able to just see everything up front and do it as we go uh definitely increase our production a lot MH mhm um but yeah like that was before because I I can only imagine cuz I've never done actually Box contents within Amazon itself I've never used sent to Amazon workflow at all I oh really yeah I could just imagine utilizing that would take so much longer yeah it's they L just give you an uh Excel sheet like they just give you an Excel sheet and they say fill it out and it'll have your

(39:14) as in a row and then your boxes in a column and then you just do it it's not like not difficult but the process you have to do is kind of kind of weird and so like it definitely is nicer to do with Scan Power it's definitely more opt for sure and yeah like before send to Amazon even came out um and when they started introducing um before they never charged a fee if you didn't provide Box contents and then they charge they started charging like I think it was like 10 or 11 cents per unit uh for the amount of additional time it would take

(39:43) us to do Box contents at that time before 2D workflow I just said [ __ ] it we just eat the additional cost I was like this is going not bad yeah I didn't even I honestly forgot that that was a thing I've never done that before and that's like that's kind of funny 11 C units not I guess it's not terrible the math never the math never makes sense to not just do Box contents but like it'd be so nice if you could just throw [ __ ] in the Box yeah that's that's exactly what we used to but yeah when you add up over thousands of units

(40:11) it definitely adds up for T that's a unit yeah for sure but no like I'm I'm super happy you brought that up about like the boxes and stuff because people that are here um just like for your own individual workflow um I don't think enough people think about those kind of processes and like um the time savings that those types of things can bring to your business because like introducing something where you like just measure a glassware product and find a box that's going to fit it yes that box is going to cost you an additional dollar but it

(40:38) probably saves you a [ __ ] ton of time from having to bubble wrap it bubble bag it Etc right and it's probably more protected uh we did the exact same when we made the switch to Bubble Bags a couple years ago we had tons of glass products glass bottles that were coming in and um it was basically at first we were hand wrapping these things in bubble wrap which took forever and they're like there has to be a better way found Bubble Bags uh measured it got the bubble bags in yes they cost more than bubble wrap like depending on the

(41:03) size you're looking at like 25 30 cents per bag but it saves so much time in labor yeah yeah that makes sense I feel you always have to consider especially I mean it's it's always hard because I know like when I was doing OA and it's like I'm only buying like 12 of a product like it's I'm not going to go and buy a custom box for 12 you can't even do it on UL line but like if you ever have an as that's like a lot like you know a certain thing that you're doing a lot of or continuously buying it like it's for sure worth thinking about

(41:32) like how you can make that faster 100% And yeah like the first time I I believe it was kind of like the first time where we started introducing processes like that is with that product that I was talking about that we had a couple years ago from a wholesaler um we were buying at first it was just a couple units and then it got to hundreds and then it got to like a couple thousand per week and it made sense to start introducing uh Bubble Bags because the amount that I saved in labor just made wor way way more sense than the cost of the BB bag

(41:59) itself yeah for sure um cool so I appreciate you sharing everything down um I would like to if anybody else is willing uh some of the most seasoned people that are in here uh kind of share their processes and workflow from how they receive items to how they prep and pack I would certainly be interested to hear what everybody else's processes are uh meezy you've never spoken on one of our chats before so if you're willing to come in chat I would certainly love to hear from you or Robert i' would love to hear from you as

(42:27) well I know both of you guys have been using prep centers a bit recently but I believe before you guys were doing a lot yourself got's an OG too I remember him in the uh [ __ ] whatever Flips For Miles Discord that's where I met you as well in that Canada chat yeah and you got [ __ ] you got [ __ ] banned and then I that sh and then that [ __ ] was boring anyway so we came over here i' always roast meezy for his printer yeah that's that's true that is why I got to zebra cuz I remember seeing your old history or your chat history

(42:59) about zebras in that in that chat and we still have it it's so good we have some knockoff Deli for our our box labels but that works fine because it doesn't need to be fast but the zebra rips for the FN skes literally today we had uh 1,250 of one AC and if I was printing out a sh on like a Rollo or a Del would taken forever but the Ze ripped it it still took like five minutes on the zebra to print that but it it went yeah yeah and I've heard more and more people like cuz I've D so hard in the past cuz they pissed me off I've been through so many

(43:29) of them I think we went through like five of them I threw multiple of them in the trash uh and not everybody like I always hear people talk about like oh I love my doo and whenever somebody tells me that I'm like okay cool you don't do any volume because yeah yeah yeah as well the one also is D the one that has like the custom uh labels that you need to buy like you can't just buy any label you got buy the one with like the notch in it or whatever that's the new Five series Doo you they have DRM in them so you have to buy Dao branded labels which

(43:55) is [ __ ] that's so yeah it's so funny and D like d Brandon labels they're super solid they're never going to come off but they're so expensive yeah that's crazy I mean yeah it's ridiculous you probably save so much money just by switching like you pay more money for a different printer you make it back and labels like instantly the ones on Amazon I get I don't remember what brand like bet key or some [ __ ] they're so cheap yeah 100% uh those are good meezy if you're willing to come on and talk or Robert let me know I invited uh I'll invite

(44:26) both of you to talk and you can come on and accept it and speak if you would like if not no pressure but I'm pressuring you um but yeah so with I seen in that video that you had Dan uh it looked like he has like some knockoff rollos for your box labels is that right yeah yeah it's called like a deli I don't even know if it's on Amazon anymore to be honest but there's tons of them out there what's up man hey Robert how's it going I'm doing great how about you good good uh sorry about I just want to to say that English is not my first language so

(45:02) if you don't understand me just let me know you speak fine English Robert you'll be fine so yeah Robert did you want to uh introduce yourself let everybody know kind of who you are and what you do and kind of where you're at in your Amazon Journey yes of course uh so hi everyone um um my name is Robert as Jordan said uh I'm located in Montreal in in Canada obviously um I've been doing Amazon for around it's going to be two years in January um and yeah so we're using a prep Center we don't have like a warehouse like Dan and Jordan and I

(45:44) believe Fred is is using I don't know if he's using a warehouse or or his using his garage yeah yeah so uh yeah so I've been doing uh um the prepping uh like inhouse in the beginning around like for the first six months and then I decided to switch to a prep Center uh for me I I know that Jordan doesn't like prep centers in general but but for me I think it makes more sense uh just for because you have more freedom uh less uh headaches uh with uh dealing with like employees and I mean for me it it gives me more

(46:30) time to uh source for like more uh wholesale accounts and stuff like that maybe in the future I'll consider it but for now I really like using this uh this route to be honest um so yeah so after six months I started using a prep Center in the beginning it's really uh scary of obviously because you don't really know how everything works you're not sure if the prep Center is legit or if they going to come if they're going to like steal your stuff or or anything uh but then uh I would suggest to uh to to get a prep Center that you

(47:13) already know someone that is using it for quite some time so you're you're sure that it's a good one but uh as Jordan uh always uh uh like uh broadcast YYZ prep is a really great prep Center in Canada um and so yeah so we've been shipping to uh right now we have two prep centers actually we we're using YYZ prep and we're using another one called um what is prep buddies why was Z prep they just switch locations right yeah they switch location uh actually today was their first day actually yesterday they gave the key uh oh wow old address

(47:58) yeah yeah cuz I we used to use YYZ prep too and I've been getting the emails for I I bought a uh I bought like some some wholesale wait I think I'm hearing feedback is that am I hearing something or no I think me's mic just came unmuted and he was talking oh we talking my bad I had to make sure it work my fault um but yeah sorry um yeah like uh Robert mentioned I uh kind of [ __ ] on prep centers I I kind of like in in a sense I do just because um you can profit a ton more doing it yourself in house I don't think there's anything

(48:35) wrong with using a prep Center uh prep centers can be very viable for a lot of people um and like you said it can give you a lot more freedom and a lot less headache it's just when it comes down to if you're doing massive volume which Robert you're you're very much getting there uh you can add a ton more on your bottom line if you're able to produce it yourself in house but if you want the additional freedom and the additional time there's absolutely nothing wrong with it yeah yeah I I agree with that uh yeah if

(49:00) you do like massive scaling and also I think having your own Warehouse it helps you to get more uh wholesale accounts easily like you're you look more legit to um the Distributors um and yeah and you can do you can do like more stuff I guess like you can you can have your own website you can sell from your own website as well you have like a space to to store inventory I I guess you can do that with prep centers also but it's going to cost you more um so yeah it is true it is true about the wholesale accounts though cuz

(49:35) we've even had ones like we had a crazy one I we reached out to them in like December or something like way before we got the warehouse and they said like we basically got to the final stage of it and they're like okay um we just need to fly a sales we up out to come to your Warehouse because this the last step and we're like oh but then we we reached out to them again in like June and some guy actually came and was like talking to us he was cool and then it was good yeah it is they always will look up the address

(50:03) like we've had other ones where it's like okay they're not going to fly sales right but they look up the address and they're like oh we realiz this is residential like we can't do this they're like we can't accommodate long trucks to this address obviously so yeah but in the beginning I used to hide that I was selling on Amazon but the more I'm trying to open accounts the more I'm like uh honest about it but still when I even though I have I I don't have like personally a warehouse when I speak to uh Distributors I always tell like yeah

(50:33) I have two warehouses in Canada which like oh [ __ ] okay this guy is legit I would say that too yeah we got a warehouse out in Toronto this [ __ ] but that was just YYZ prep yeah but but but at the end of the day they ask me okay so what the hell are you doing with all this volume I'm going to say yeah I'm selling online and then if they dig the deeper I will I'm not going to lie I'm going to say I'm selling on Amazon right now but uh I'm currently working on like opening my own website which is which is not false which is true but but I didn't

(51:08) but I didn't create it yet yeah well it's also Hit or Miss like you're right sometimes they just don't like Amazon or like the brands that they distribute for say like oh don't sell the Amazon sellers because we are selling an Amazon or whatever but other times like I've we've gotten like we're basically just straight up about Amazon almost always cuz sometimes they're like they're interested they're like oh you guys are Amazon sell is cool like they're like and they're giving you more products and like oh is this going to work or like

(51:33) whatever you know what I mean so it's Miss yeah some some people are so interested and they they spam you like oh can you sell this can you sell that like you're broke I'm I need I can't sell everything like I know but it is cool though it's cool and then that way it's like you're honest and like cuz there's ones like we have we have certain um suppliers where like they're exclusive on a certain brand or whatever so like we know that everyone on that listing that we're competing with is getting it from the same supplier we

(52:03) know this because they only there's only one sales Channel but then when we talk to the distributor they're like oh you guys are only Amazon Seller like this is so great and they they're so happy about it but it's because all the other people are just lying on their on to their distributor because they're saying oh or maybe they do like sometimes you can look them up and they do have a store or some shitty website and so maybe they're not really lying but like they're not open about it and so like a lot of the suppliers are like oh cool

(52:27) you guys do Amazon like we don't have any Amazon sellers all this stuff but like meanwhile they do they just are getting lied to yeah call them out too yeah yeah and sometimes you can get lucky with some of them um like I know that some wholesaler don't work with Amazon sellers but um like the more the more we're like Yeah the more we're going the more people are realizing [ __ ] Amazon is like a it's it's a great way to sell products and I know some Distributors like to open like exclusive accounts to to like maybe one or two

(53:01) Sellers and if you're lucky to be one of them it's it's really uh it's really interesting yeah yeah we even had one we had one recently sorry Jone recently it was so fun we uh what's it called they we we tried to open up the account we got to the point they're like oh whatever what do you sell we said Amazon they're like oh sorry we don't work with Amazon sellers at all and we're like oh well you have these four people that are selling on Amazon they're getting it it was like a small brand so like we're talking to the brand directly we're like

(53:28) okay well these four people are getting it from you that are selling on Amazon they're like oh we didn't even realize okay fine yeah yeah sure we open the account which is like hilarious because they weren't going to and I'm like here's these three Corp names that are selling it I'm sure these are your clients and they're like she's like oh yeah okay fair and then open it's pretty crazy to think that they they they had no clue honestly like they just open I account without really checking who's yeah and those people like to be fair

(53:52) like I looked when you look up their place like they do have a store but they also just like sell on Amazon on the side I'm sure most of the big people do that you know what I mean like and that's how they can open Crazy accounts because they have the storefront to back it up with that I've always been a fan of telling people like not to lie to their Distributors because like I've see some people that specifically say oh yeah don't tell them you sell on Amazon and like I did that when we first started like I did I didn't lie and say that we

(54:19) didn't sell on Amazon but one of my first wholesale accounts um I wasn't honest and I didn't say that we sold on Amazon and if I did I would have avoided like a a big costly mistake I believe I've told people before but I bought this all these products from this distributor and um we were selling them for a long period of time and we're investing like a decent amount of stock and early on we had like 10K worth of our cost of like the stock and early on that was like a lot for for me and um eventually one day all of a sudden the

(54:45) listings completely got pulled off Amazon and you can't even apply to sell them and like it's likely because like the brand either had some complaints with Amazon or opened up an exclusive deal with Amazon CU Amazon themselves started selling it um and if I would have just told my distributor which I talked to about it later they would have told me that I can't sell that brand on Amazon and it would have been cool with me selling on Amazon but they said don't sell this brand because this brand doesn't want to be sold on Amazon and I

(55:08) would have completely avoided that issue yeah that that's the biggest risk honestly yeah and that or getting like an IP complaint or stuff like that I don't know if you're right know you saw on Twitter what's going on like with like there's a mass Amazon is sending mass emails I don't know if it's it's only in the US section three in the US yeah yeah that's for the stolen goods right I think that's for like like sketchy suppliers sell but I mean I mean I don't know if it's sketchy suppliers but the the distributor was selling

(55:44) counterfeit products to Amazon sellers but even what from what I understood even the Distributors didn't know that they were receiving counterfeit products oh yeah not sure if they were honest about it or not but that's what I understood KT hustle is is shaking right now he's so scared yeah um yeah so yeah uh meezy you've been up here did you want to kind of introduce yourself I've never spoken to you on a voice chat we've been talking for a couple years but you want to introduce yourself let everybody know who you

(56:16) are what's up man um I'm just a a local uh OA seller who's been selling since uh May May 2022 um straight OA yeah man just uh foring every day that's all I that's all I do Beauty so yeah with with Robert I know Robert is going to be Crossing $2 million sales in a 12- Monon period probably very shortly like I think last time I seen your screenshot Robert you're pretty close you're like like 1.

(56:49) 6 KN on wood meezy uh the last screenshot I saw from yourself it looks like you're doing like a couple 100K per per month like just over 100 and uh you're you just recently spent 100K on on inventory or you have 200k in stock something like that yeah the goal the goal is a million this year which is kind of crazy because uh January the goal was like 450 so goal is a million year nice I'm not like these I'm trying to keep up dude but all the way is crazy though like spending 100K on away like that's 3K a day is insane a little bit mind blowing yeah like that

(57:27) that was like the biggest reason I made the switch because it just became so difficult to spend the money you had to to just even like maintain whatever so like yep yeah yeah yeah and the thing with I lost a massive supplier though so I need to um I got to recoup a little bit you're 100% uh OA you have zero uh wholesale I'm like I have I have one wholesale account so I'm probably like 95% away 5% wholesale but yeah I seen that invoice I know the wholesaler that's not the wholesal i i sto them cuz um not that's the um they actually have

(58:10) beautiful margins in the states I've been I've been trying to like buy more in the States lately because the margins in the states are ridiculous I've been trying to like take a advantage of that now so buying it in the states and bring it here or vice versa no no no so the I have one wholesale account not the one you're thinking um here so like my little 5% but I check the listing in the States and it's the margins are beautiful in the states so I'm I'm trying to just see how it does when I uh when I go over

(58:39) there nice nice and you just recently started expanding into the US is that right yeah just last month and how's that going for you so far it's it's good man it's I mean I mean I think the first month I did like nine 9k but the the Marg it's the margins bro the margins are crazy yeah yeah it's also you got to get lucky too like a lot of times you can get something for cheap in Canada that they can't get in the US and other times you can get [ __ ] cheap in the US that they can't get in Canada so literally just by checking switching

(59:12) from.com and just checking the Lis thing on both like you can find gold a lot of the times yeah it's true on my end I I noticed that too that the uh profits are way higher like you can find crazy profits from Canada to us flips but the only downside for me is the returns uh right now I'm not dealing with them pretty good like I'm just I'm just like every return is a loss for me that makes sense yeah to Auto dispose so like speaking of that like just because you guys mentioned it um it may not be super appable with like just

(59:49) some small OA buys and stuff but Jason like that guy that we have in here from Max he indic at that like they can liquidate inventory for people and even from the US but they're they typically only take you know multiple units like so like you probably only consider it depending on the value like 30 to like 100 plus units so that could be an option if you guys do have to liquidate more inventory hopefully not but that's uh that's good to know that's interesting for sure and do you guys do any us to us uh flips also no I I want to I want to

(1:00:24) we were looking into a bunch of prep centers in the US like recently just cuz we have suppliers in the US and like we like we import all the time um and I don't know if we've done it I don't think we've ever imported and then packed it here and then exported that would be very stupid but like yeah like we there's definitely there's definitely suppliers in the US that we could probably sell [ __ ] in the states as well so yeah we're we're looking into getting a prep Center there I just did you get sorry I I just need to take a quick

(1:00:54) break break I'm just going to be gone for like two minutes I'll be right back you guys but please continue no problem did you um um like successfully open a us-based credit card I've never tried no we just like I just do wire transfers for all the all our us suppliers which kind of sucks kind of sucks cuz I pay like 50 bucks fees on that but I don't know what app are you using to do the transfer I'm just do it straight with TD like I just go to TD I just go straight to TD and then and then we just do a wire transfer

(1:01:30) like that but it's like heavy fees I can either Cho there's like two options you can do percentage based or you could do like 50 flat and like the percentage doesn't make sense so I always just do the 50 bucks flat fee did you try to uh to use uh transfer wise or wise transfer something like that no no I've heard of a lot of those I know there's a lot there's one called like Pluto as well and there's like there's there's tons like that but no I haven't I haven't tried is it work the exact same like you just input their wire details and they

(1:01:57) just do it yeah it's like I I'm using it currently for some of my uh USA uh Distributors uh that I'm importing in Canada but um but yeah it's like because right now like for example when you get sales in the US the money that Amazon gives you goes directly to your Canadian bank account MH so it it gets converted in in CAD yeah and it's probably a bad rate yeah I mean with wise you can receive the money directly in us and and you don't need to like flip it back if you have like us uh Distributors so what I do is I receive the money from my

(1:02:38) sales in the USA in in my wife's bank account and then when I have like a an order that I need to place I just transfer the exact like the money I received in USD that that is sitting in USD to my us Distributors and it's and I'm also using it to pay my VA and yeah that's pretty good yeah because if you're consistently buying in USD and you're getting money in USD you might as well just keep it in USD and not transfer back and forth I probably lose so much money I even look even when I transferred this morning I did a wire

(1:03:08) transfer with TD and like the rate that I they gave me for for converting CAD to us is like 1.41 which is like not even close to what the real rate is so I'm just getting farmed on like on like 3% fees and just transferring and then when Amazon gives me my money back from USD C I'm sure they take a nice fee on that too yeah and we're not lucky right now the the I know I know like it's 1.

(1:03:31) 39 right now already the conversion rate between C and us it's crazy I know it's getting worse that makes even more sense why I should just stay in usdf yeah because you're gonna transfer it in USD and then in CAD and then you retransfer it in USD so you get like double hit so so when you're so but on your uh on your Amazon Seller Central on the us side you just that is the bank account that's linked to your cell Central account is the wise bank account exactly the transfer wise or whatever yeah that's correct so when and there's

(1:04:03) no issues there's no issues with like address or or anything no because they they can provide you like with all the necessary information to to put in in like for the like the I think I don't remember the name like um rout routing number stuff like that yeah yeah yeah and yeah they G they give you everything that is linked to your wise account which is pretty good okay so with Robert and meezy um you guys like you're both utilizing prep centers as far as I'm aware um so how does your guys' process look like when

(1:04:36) you order something uh from when you order it to when your prep Center receives it to when you kind of reconcile your shipments me you want to go first and everything just on a spreadsheet I just uh from when it ships to when they receive it everything's kind of just documented it's very straightforward forward yep yeah it's the same thing for me I I know that you had like a a spreadsheet Jordan that's created for like all the uh to track everything uh for all the suppliers which I I really want to use but I I always don't find the time to

(1:05:13) check your video on YouTube but I should but right now what I do is uh so I have two two uh um Google sheet one which is uh the one I'm using with my VA uh where she Source Products and input everything that she finds uh in it and another one where I track lit literally all my spending so uh I have like the date the company name the cost of good the asens and how many uh quantities I purchased for every as uh and in the same spreadsheet I also have I have like two tabs one which is like the order Ed what I ordered and another tab which is

(1:05:57) what was shipped so how I how I deal with that is let's say I buy like 10 different SKS different asens um I'm going to write them in my uh my spread sheet and luckily my prep Center also uses Google sheet so we import that import everything that we we ordered to this the prep Center uh Google sheet and then uh yeah when the once the prep Center notify us that they ship them we just uh move the ordered skws that like the the Ence in the ordered tab to the shipped Tab and I found it to be like pretty simple and

(1:06:39) easy to follow on the spending side so I have like a quick quick glance about how how much I spent for the day for the month uh and for me personally I think that the best way to scale is to always like rein like re-inject your profit and it's like at the gym like once year it's easy to spend $1,000 a day then it's time to go a little bit uh more than try to spend 1,200 and so on and to track that I use the the spreadsheet so yeah yeah sorry just real quick I got a dip out but it was it was cool talking to you guys I might join in

(1:07:19) later just to listen in but I got to dip right now but nice to meet you guys especially me forever brother for so long holy [ __ ] all right take care boys sounds good thanks cool right on and yeah like so it seems like most most of the time like just really just tracking your purchases um overall is just kind of like the important Point like you don't need fancy systems you don't need a spreadsheet like I have I think most people probably just use like something that's standard and that's completely fine as long as you kind of stay

(1:07:50) organized and are able to see what you have have ordered what you still have yet received and be able to track your spending like Robert said because I think that's probably the best way to scale is be able to um track what you're spending and increase that spending over time because the more that we spend the the more that we're going to sell the more that we're going to make totally and also uh if I can add to make sure that you don't um run out of stock very often so I know it's not the best tool but I'm using personally

(1:08:20) seller board uh I think every day or every every two day I check like what's sold and I try to make sure that I'm going to have enough for the rest of the month but uh after like every month uh there's a um option in Celler board to see like what you sold for for all the month so in the beginning of each month I go over like one line one by one and see okay which one is out of stock which one is not and I try to make sure that for the next month I have enough stock so you only do that process once once per month when you're kind of making

(1:08:55) sure that you have enough stock for the month yeah I do it honestly like on a daily basis but uh I sit down like every every single like every month seriously and check like okay did I um miss something or not yeah for sure and like yeah I think cbard is good for that um that's what I used to use a lot quite extensively um just the only thing that I found like discrepancy wise for solar board is if you stock new inventory it um if you like say you send in 24 of a of an as and you sell um a bunch of it right away or even just a couple units

(1:09:31) the estimated adjusted velocity that it has I find is like relatively skewed quite High sometimes too low uh but once you have more sales data for sell board I find that those numbers are more accurate yeah I saw your post about that um I think you're using right now so stock it's is it better so in yeah it's called so stocked um so in that aspect I believe it is like it's realistically it's a tool that's built for private label sellers like there's a ton that's wrong with it uh that could be better optimized for wholesale and Arbitrage um

(1:10:04) but for the restock purposes I think it is better um and we can see a lot more data kind of just by glancing at the items and the adjusted velocities that we have are more accurate and we can also um not include any periods that are stocked out so like for example uh it gives us how many units uh on average we set for the last 180 days 90 days 60 days 30 Days and 7 Days uh and then can you can kind of weigh your velocities for those time periods as well just by clicking on or off those tabs um and then like say

(1:10:37) for example you stock something for 60 days but you've been out of stock for it for the last seven days you can make it so that it automatically excludes that in your calculations because with something like seller board it would probably include that and then it would skew your adjusted velocities and then you may not um you may not see that you should be order in this many more units yeah it's true seller board is like more primitive I think uh and when I try to purchase I that yeah you don't really know the exact number you need to

(1:11:04) purchase it's like really you have to check back on the listing sometimes I check on keepa how many like I sold how many the other sold try to make a decision like that but I mean I should I should change to so stock the only thing is honestly the cost so expensive yeah like I think it's I honestly think it's too expensive it used to be half the price and like we were grandfathered in like they literally doubled their price I think for what it is it's kind of it's kind of expensive uh for the volume that we do it makes sense for us just for the

(1:11:36) amount of time that we save from like going back to sou Central and confirming like basically manually counting how many units we sold in like X period um but like I I do think Sellar board does work well it just I think you just have to be mindful about especially new SKS uh that that number is probably skewed with new new SK if you have more more data it's probably more accurate yeah makes sense yeah uh meezy are you utilizing seller board at all for replanting your inventory yeah um that's basically how I um I I do the uh Amazon restock

(1:12:11) inventory thing too but for the most part I use cell board yeah yeah cool cool cool um somebody had a question in here um wack Packer Jeff he wanted to know uh what prep Center Robert uses because he's also in Montreal and he's looking for one yeah of course do you use a prep Center in Toronto I'm sorry is your prep Center in Toronto no uh it's one is in bampton and the other one is in London yeah that's interesting why don't you want to go to uh Alberta to be honest it's too far Waits I'm sorry over there yeah but but

(1:12:55) at the end of the the corer it's going to be the same thing in my opinion but I I know that some Distributors like they're close to Toronto so they offer like free shipping there yeah I mean I mean the taxes can help you for like three months but I don't know if it's worth it like to have this this much cash flow for for three months if at the end of the quarter you're going to pay it pay it back so uh yeah but honestly maybe if I I first found like the first prep Center I found was in Alberta I would have went there

(1:13:29) but luckily for me I guess I found them like initially in in Ontario yeah okay well that makes your your prep Center is in Alberta yeah could yeah okay that's nice but yeah personally I'm sorry 5% sales tax 13 in I yeah it's yeah it's it's nice to have that honestly yeah maybe in the future I'll I'll check but for now I'm using um YYZ prep uh which is uh I think the the owner is actually in the this in the Discord in the free Discord yeah Ali yeah Ali honestly he a he's a really uh motivated person really um fast

(1:14:18) responder uh and I never had any major issues uh with this prep and they actually switched location U like this week and they lowered their fees and I believe from what I understood why they lowered their fees was because they were able to uh optimize their process so uh yeah I think they're going to be like faster uh they're G to they're going to ship stuff faster so they are good uh but uh they and they have a docking uh station which is great for like whole sell uh and for my online Arbitrage products I use prep

(1:14:58) buddies which uh are which is located in um in London uh honestly they I think they have the best pricing in in all Canada like for but they they increased they added a new like OA recently but still it's pretty competitive and also the owner is very it's really easy to to reach him out he uses WhatsApp um never really had any major issue one like I can say like one major issue I can say was um they sent like oversized or overdimensioned overweighted boxes sometime which I try to like to let him know what uh be

(1:15:44) careful because it can impact the like you can't when you sell like an oversized box or overweighted box Amazon block temporarily your ability to ship products which is a bit scary to be honest but beside that um yeah they were really good how many times has that happened for you where they sent over boxes so it actually happened there's one time happening today happened today actually uh but but like in overall I've been sending maybe I sent over like 15,000 units so far with them and it happened around three times which is hly

(1:16:23) it's for me it's a little bit too much but yeah like so just like from my perspective like for for like us prepping and packing um that has even happened like in house for us like one has happened like just like a couple months ago where uh my nephew overpacked a box I believe it got like caught on like the ledge of like the carts that we use and so it was quite overweight but yeah like that certainly is concerning from a prep Center if it happens multiple times because that that should be something that they have a process in

(1:16:53) place to hopefully avoid cuz yeah you could get your shipping um privileges suspended but you'll also get sear charge per box it's overweight and I believe I want to say it's like 25 or 50 bucks per box oh shoot I didn't know about that so I'll definitely I was I was um uh thinking about yeah actually calling him tomorrow and discuss about that because yeah it's something that it's like concerning for me and I want I don't want it to happen again because every time he's come I I know mistakes can happen but as you said Jordan I mean

(1:17:27) they need to have uh good processes in place to prevent that for sure 100% like especially from a from a prep Center perspective for somebody that has those processes doing the volume yeah mistakes could definitely happen they're always going to happen um but yeah they shouldn't it shouldn't be a consistent problem yep yeah three times is kind of crazy yeah yeah yeah it's true it's it's a lot uh meezy what prep Center are you using in Alberta I use um YYC prep okay cool and how have they been they're actually really cool man

(1:18:06) it's uh it's all taged so it's like extremely fast uh replies they've been they've been good to me rates are good I can't complain with the rates and then obviously I'm saving on the sales tag so 100% I can't complain yeah that definitely helps with short-term cash flow for sure are you doing your um your your provincial returns or your HS returns uh quarterly or annually no on next year I'm going to do it quarterly right now it's annually yep the next year they'll probably force you to do it quarterly cool um so

(1:18:41) here um abdulah just wanted to know what kind of like everybody's margin and Roi is look like especially when it comes to wholesale Canada to Canada so like if you want to like talk like for myself um up until like just recently um I was more wholesale or sorry more online Arbitrage uh instead of wholesale and I was like that for a couple years we kind of made a transition like um when Co popped off we were more wholesale uh Co popped off we went more OA and now we're kind of getting back more into wholesale uh for the last

(1:19:15) probably like two years we've maintained about an 18% uh net profit margin um so like on average like if you just want like um look at total costs and stuff uh my average cost per unit is just over 12 bucks my average profit per unit is just over $3 um and yeah we end up netting about 18% uh recently as we transition more into wholesale our margins have slimmed a little bit um now I would say we're close to about 15% net yeah I think the more you you're doing volume I realize the less like Pro margin you have

(1:19:55) 100% my in my experience yeah because you have like more I don't know you have more returns more problems happening and and I guess more cash on hand so me personally uh like uh before I used to be very picky with like the ROI like okay minimum 30% but now it's like okay I have more cash on hand I mean this Q is is like maybe 20% 25% but it's selling really well I'm going to buy it like I'm not going to skip on it 100% got to work on that I'm very picky so yeah like um Robert you mentioned about like uh kind of margins

(1:20:37) going down the more you scale that that kind of just comes with it as you do more volume as well typically the higher volume items that you do they have less margin it's just kind of supply and demand just how it works um but yeah like for Roi um and I was very interested to see that Fred said this in our public chat a little while ago uh he mentioned that he's not really concerned about Roi or profit as far as I saw he's more so concerned about how much each as makes him per month and I've had that same mentality for like a very long time

(1:21:05) I'm not overly concerned about Roi or about the profit within reason of course but I'm more so concerned about how much profit each as can make me per month and that's going to determine whether or not I replenish that as so for me um I always had the margin for a long a long time that I want to profit at least 50 bucks per as that seems kind of low but it's just kind of the nature with the Canadian Market um most things like I probably won't be looking at something that has like a 10% Roi unless it has really high volume right yeah uh but

(1:21:35) yeah like Roi and profit specifically are not that concerning to me uh but it's because we've grown to a point where we have that more cash flow we're able to buy units that buy them in bulk if you are a smaller seller or you don't have as much cash flow I would certainly say you probably want to look at more profitable items overall uh just because you have much more limited cash flow and to me that just makes sense yeah I think it's a great logic and if it's an asent that you've been selling for couple of months even years

(1:22:05) and it's not like exactly giving you 3% but it's giving you money why and you have the money to spend why uh why skip it yeah totally makes sense for sure and like we have units that literally only profit us like after uh we we factor in like our prep fees and shipping costs into our calculations when I'm looking at like my uh my profit like when I look at something like seller amp so that includes those costs in uh with it so our total production cost um but we literally have units that profit profit us a dollar but we sell multiple

(1:22:36) hundreds per month and like they are very low prep intensity so we can pump out a lot of units per hour and I'm not prepping myself generally speaking I have uh my nephew and my friend that preps for me um so somebody that's doing the prep themselves if you can only do like dollar units and they're only Pro and you can only do like 60 units an hour maybe that's not super beneficial to you um but for us it makes sense yeah and I know I think a lot of um I mean low low profit items like that I mean it's less like it's um makes

(1:23:11) sense when you have a warehouse but less when you're using a prep Center because I'm not sure what's your like dollar like cost per prepping but for me it's around like maybe a dollar around a dollar uh to prep so if the products uh cost like I don't know $150 maybe it's not worth it for 100% And yeah like our total production cost per as like including our warehouse expenses my labor that I pay everybody and the time it takes to receive everything plus our prep supplies it typically runs about 40 cents a unit wow that's that's crazy low holy

(1:23:48) that's very good 90 yeah so like like it it makes sense because um uh you're you guys are paying businesses um and they have to pay their employees and turn a profit right and so like with us uh of course if we're doing more fragile items that involve bubble bags or multiple bubble bags that cost would go down but that's kind of our average across all units um if we're just doing like a pill bottle that literally takes one label that cost a couple cents that cost is considerably less uh but we also offset a lot of that

(1:24:19) because I have such cheap warehousing costs like my warehousing costs are literally $500 a month it's extremely cheap uh we have not a huge space like I mentioned earlier it's 800 sare F feet but that's why I'm like really reluctant to move because it's so cheap so the more units we pump out of it too the less um our cost is for that like it l cost us a few cents per unit for warehousing cost just because we pump so many units through every month that's nothing and do you have a a docking station we don't and that's one thing

(1:24:49) that uh I really don't like that's one thing that I want uh but we do not currently yeah because if you're doing like wholesale orders sometimes they charge you a little bit more yeah we always get tailgating fees 100% yeah or liftgate whatever it's called yeah but it's l cheaper than using a prep Center for sure anyways definitely but yeah like you mentioned earlier Robert like you don't want the headache about having um employees and the warehousing space and stuff and I 100% get that because yes it can be

(1:25:19) extremely stressful I have employees I have to pay I have employees that sometimes don't show up and I have to get a shipment done myself yeah the 60 cents more that I'm paying is like to save that headache but then I guess like yeah it comes like it has like cons and Pros both of them but yeah like you said like the main reason is like I know that someone is going to be get sick someday and I will have to you don't have to no choice but to replace him yourself I mean if you want the stuff moving 100% And yeah you you pay a prep center

(1:25:55) for the the higher convenience because you don't have to worry about that they take care of that problem for you yes for sure so like with you guys then uh do you know your numbers pretty well like do you know what kind of margins and what kind of rois you kind of have overall on average uh first September margin wise I I was in the 15 to 16 range and that's net that's net for September okay nice that's that's pretty high honestly for me it's uh it's way lower than you guys uh I'm at around uh 12% right now around 12% but with the volume still

(1:26:33) good that's hella good I mean yeah come if we if we check the profit only the the the the profit I'm making more profit than like my previous SPS but also the thing is uh I have one uh one supplier uh that I've been uh um I ordered like a pretty big order like I think around like $20,000 worth of clothes clothes like pants Nik pant a couple of months ago and you know with like this category there's a lot of returns and this what this is affecting my uh my overall margins as well this is like one of the reason I think that is

(1:27:15) affecting my my margins yeah 100% but honestly with 12% like uh I'm still very very happy but I know that I'm going to um like I I know that uh it's like I I guess it's like in the lower uh range but you know with with net profit I'm doing I'm pretty happy with it yeah when you consider when you consider something like um standard Investments or like if you look at like relatively lowrisk Investments longterm like stock market uh mutual funds segregate funds Etc you're probably looking at between 5 to 10% annually

(1:27:55) what your return would be and when you're able to compound that more than that every single month it it makes a big difference yeah that that's crazy powerful and uh we're not even counting like all the the cash back portal that you're getting the points and everything the yeah the like work from home also like like the the life style is is crazy honestly uh this business model is very powerful and and uh I don't know any business that can like you can literally uh do like 20 30% RI every month on your on the cash you spend and I mean the sky

(1:28:35) is the limit with this with this business model like you have a $100,000 to spend you can spend and you have 200,000 there's no limit to how much you can make crazy 100 um so let's see here I know Fred wanted to uh talk about some processes for VAs and stuff which I'll probably go over shortly here um but uh we had another question from BTC asked about what crossb shipping services do we use and how do you take in account the crossb shipping cost into your Roi profit calculation when making a buying decision so would that be for are you

(1:29:12) asking for importing units from the US into Canada are you asking about exporting units uh to sell in the US um what what specifically are you asking about just type in here uh but yeah when I was doing uh primarily OA I could basically cover all of my main living expenses based on like the credit card reward points and cash back and stuff that I got every single month which is kind of insane insane man yeah yeah that's crazy yeah okay so he mentioned about us to Canada so like if you're importing stuff from uh the US um I've personally only

(1:29:52) used uh crossb pickups I've also heard good things about chipsy um but so for me like I have um kind of like a mini calculator uh I can send you a a link to it it's just kind of a spreadsheet and it just kind of Cal helps you calculate what your total fees would be so you just kind of look at um the website's um fee structure it's like with crossb pickups they charge you I think it's like $8 per package if you uh consolidate mult multiple packages together they give you bit of a discount per package uh and then you just

(1:30:24) consider how many boxes you're bringing over at once how many units you're going to fit into a box and then uh factor in like the additional shipping fees and stuff that you have so I'm going to take a picture of this calculator here and I'll send it to you one second here and if you want I can send you a copy as well I use this to import stuff from the US quite often it's pretty straightforward so with this I'll send it in the chat here so yeah like with this this is exactly what I use so I just input my what my

(1:30:56) crossboard pickup fees would be on the right hand side so what your pickup fee is so like that would be your your total standard fee for your your box cost how much they charge you per box and then I input uh what my estimated shipping fee would be which you can estimate directly on their website uh they have a shipping calculator on their website where you can input how much are what's what weight the boxes are and what post Cod they're being sent to and then you can just in put whatever your total cost is

(1:31:23) per unit USD and how many units you're bringing over per box and then it kind of calculates it all out for you there so now that I talk about it sounds a little bit more complicated than what it is but it's it's relatively easy to figure out once you uh kind of know the the calculations do you guys uh import a lot of stuff from the US to sell in Canada not me no yeah yep first personally me I think like maybe 15% of the catalog is US to Canada and um yeah I'm using also crossborder Services cross B pickup sorry

(1:32:05) um and yeah honestly uh there's a little bit less competition on these listings um and the only thing on the down side honestly with that is that if you import supplements uh or any topical stuff like 100% or 99% of the time it doesn't comply with health Canada um Norm so it's going to get delisted so for me I stopped doing like these kinds of imports um and yeah yeah recently I I also found that we can get um sales tax is exemption um with some distributors in the US which is pretty good uh like it's extra money because the taxes I was um

(1:32:56) adding them to my cost of good uh but because I'm not um yeah because I'm not registered in the US so I cannot claim them back but now when now I'm saving a lot of money because I'm not PID them initially yeah and that was something that was super solid that you found that we shared and I believe it was the guides and resources Channel where you can basically ask for tax exemption from suppliers and I believe you successfully done it with Walmart right yeah that's correct yeah that's Walmart I I I'm a little bit hesitant to do it with Amazon

(1:33:29) to be honest for Amazon to Amazon flips but I'm pretty sure it's going to work 100% but u i I actually called them just to make sure that it's legit and uh yeah they told me that Canadian um companies that are registered with any provin in Canada uh are eligible to use that in the US yeah that's super solid so why are you hesitant to use it with Amazon because you know Amazon I don't really know how they're going to react I don't know I'm scared something gonna happen to be honest I'm sometimes I'm a little bit paranoid about like I'm

(1:34:04) seeing so many like crazy [ __ ] on Twitter paranoid man I seen a guy recently I think his name was like ahed he said that like his account was shut down and like they were doing Mad volume and he said that there was no reason and like that's another thing that I I would like to kind of discuss too because kind of had a conversation with Fred about that about like being paranoid about accounts being shut down and yeah like that's always a fear that I think all sellers have that's one that I had a lot as well and that's why I have a second

(1:34:33) Amazon account that's completely disconnected under different Corporation different IP address different internet different cell phone everything um that's one of the main reasons why I opened it but I don't believe that if you're not doing something Shady uh I don't believe it's a concern that you really have to have that much because I I think in majority of cases when people do get their account suspended it's because something actually happened they may not just be telling you the full story uh it's very rare that you ever

(1:35:01) hear somebody get shut down and then you don't find out that they were that they weren't doing some shady [ __ ] yeah I agree with you but sometimes I don't I don't know I maybe I'm doing something I think it's legit but it's not you know I mean you know the thing that's happening right now with the people that got [ __ ] with the the distri computers they thought they were doing something legit but at the end of the day they didn't know that they were buying they were buying counterfeit stuff like you know anything can happen

(1:35:31) and that just makes me like uh yeah scared but for sure yeah like the risk are very low but you never know as long as you do your due diligence like if you're not um like the the supplier you mentioned that about the Nike pants that was the person that we that you talked to me about previously is that correct yeah exactly a couple of months ago Okay cool so um that person uh I don't know their name but you should actually I would recommend that you send a message to Jason and just ask him if he knows them because he knows a lot of people

(1:36:03) that do that type of stuff and he'll tell you if they're legit um I trust Jason I've had extensive conversations with him and like if you do your due diligence and you know the people which I believe you have like you said you met the person you kind of know them um you can obviously limit that risk a lot more right like if if you don't really know the people that you're dealing with if it's of like a sketchy offbrand supplier if you're dealing something with somebody like Santa Distributors which has always seem super sketchy to me yeah

(1:36:28) it wouldn't surprise me if they start getting stolen stuff from them right yeah yeah I I think there these like this specific supplier is is not not bad because they are already uh I think they they told me they were selling to Costco and like they have the invoice Trail so I'm not too scared with them but you know like I don't know never know what always stuff what I don't know you never know what can happen like what Amazon will come up one one day you know for sure but that's why like we just try to do as much due diligence as we can right

(1:37:01) and if you do realistically you should be fine it's very limited risk um the only time I've I've personally seen somebody where their account got shut down and there wasn't really a reason is because uh their address was linked with a prep Center and somebody else's address was linked with that prep Center and that person was doing some shady [ __ ] and so everybody's address that was linked with that same prep Center uh ended up getting their account temporar temporarily suspended but once the situation was sorted out which it didn't

(1:37:29) take very long uh all the people that were not involved with that uh original person uh all their accounts were reinstated that's good to know that's good to know yeah I had like maybe one time where I had like this mini heart heart attack when I changed my um my bank account in the US because recently wise I don't know why they Chang completely change my uh my us-based account uh with new routing numbers and everything so I I called Amazon I told him don't worry it's me I'm G to change everything and I also created a case and

(1:38:04) like wrote it's going it's me I'm going to add a new bank account don't worry but still after like a couple of hours of changing my information I received a message from Amazon telling me that my account was temporarily like closed because they thought that there was like a fraudulent activity there um so yeah but after I think five five minutes it got back on but yeah I had like a mini heart attack there yeah so in that case they were just locking down for your security because they thought somebody else maybe got into your account and

(1:38:37) they don't want them accessing your funds probably yeah exactly yeah it's scary stuff but yeah I mean yeah but the H honestly the thing that scares me the most with Amazon is sometimes they can be like they can be wrong no sometimes they can do something they think that you're doing something wrong and then you try to provide uh informations for example um like uh sometimes the they forget to U they they lose some products when they're receiving stuff and then when I try to um uh like appeal say hey here's the

(1:39:17) invoice uh I send like 100 units you only um re received 95 sometimes there's already like the the notification counted and confirmed and you can't really do something about it yeah and of course they they can definitely be wrong and they definitely make mistakes just because like they're so large and so automated um I think it's like less of a concern where it's like your account health is at stake like that can happen but I've seen them implementing things that tell me that they're going in a better Direction

(1:39:48) where they uh Implement like the account health section where they give you a number that for somebody that you can call and they're supposed to call you if you're having issues with your account Health in advance now instead of just shutting down your account so that's nice yeah so that tells me that they're actively trying to fix those issues that they may have had in the past um for stuff like the the units getting lost and not being able to get reimbursed for it yeah that definitely happens um if you find what it's part of the game I guess

(1:40:16) what's that a little a little a little too often lately 100% and you mentioned that you were having like a lot of problems getting rebbur with them right me yeah I'm fing like two cases a day and it's just they just neglect everything invoices packing slips pictures in the boxes like they just don't care yeah and so um with you are like are you using like the standard send to Amazon workflow I guess like or is your prep Center using standard send to Amazon workflow yeah okay because yeah like I was thinking because I know like with us um

(1:40:52) the way like the the software that we use Scan Power uh I have utilized that software before to get reimbursements because I can see which you can probably see in the S Amazon workflow anyway uh I can see everything that's in every single box and then it tells you the weight for those boxes and then what I've done is I went into Amazon system and added up that weight and kind of matched up to the box so like say I have 10 units of this product each one weighs 1 kg I know that that weighs 20 kgs and our box was 2 1 kgs I can I've used that

(1:41:22) as an argument quite often and that has worked but yeah even with the even if they counted already the the the products yeah the boxes so yeah we we've done that and got an appealed but it can definitely be a pain in the ass and most of the time if it's only for like a couple units that don't cost a whole lot we just say screw it and we don't even bother if if it's a if it's a larger amount or an expensive unit that's when we'll try to to fight it yeah totally makes sense yeah um but yeah like if you're having

(1:41:55) problems too I would say like if you can't get reimbursed for it um try like a free trial for like the the reimbursement services like uh get Ida or seller investigators and just see if they're able to get it and then you can look at your case history too and see what they did that was different uh to what you're doing yeah right now I'm using seller investigators uh yeah but um but if it's like a big amount I don't know for you but I'm trying to appeal them myself uh like if if like for example the other day I had like um a full shipment that

(1:42:32) was like uh closed I don't know if you remember um so I tried to appeal myself but luckily they they found them a couple um I think two weeks after they Clos it they they found the the the units yeah and like that's normally what happens with Amazon not always but normally like a couple weeks or a couple months later they magically find your stuff yeah but yeah some of it like obviously some of it just kind of like chops up to just being like the cost of doing business but obviously you want to try to get as much money back from

(1:43:06) Amazon as possible especially at higher scale that you guys are at yeah 100% I agree Ed did you start doing a little bit of US USA I know you're 100 you were 100% Canadian I'm still 100% Canada man what's stopping you I have a hard time uh managing cash flow just for our Canadian inventory so yes I could take a portion of that and move it to the US um and I I obviously understand the US market I mean I have a list that we use that provides us products and I know the margins and stuff I just don't see that much additional net

(1:43:48) benefit makes sense that makes sense yeah like are you like for me the way that I look at it is I can get the products here get them sent to Amazon lead time say like a week from when we get it to when it gets Amazon received and start selling most times Head Start program or I can take that additional time get it over the Border Etc it's going to take up more time we'll probably get higher margins on some items and we obviously have a a more favorable exchange rate but for me I just I don't know I personally just

(1:44:17) want to try and see how far I can take Canada by itself and I already spend all my money in Canada very quickly yeah are you rejecting pretty much all the profit what do you mean like are you um like are you paying yourself like a small amount and the rest is in in is reinjected in your inventory in Canada or are you using this money like to try I don't know to diversify the business try to uh to do something else I don't know yeah so uh I do pay myself a sustainable wage uh more than enough I need to live and to save

(1:44:52) money but I don't pay myself anything extravagant I try to keep as much profits in the business as possible because they are tax at a much lower rate as well um and yeah I'm more focused on building a business and versus like trying to buy fancy cars and roaxes and [ __ ] yeah makes sense I'm looking for more so long-term stability versus shortterm uh materialistic stuff man facts yep um somebody asked about uh what crossb services specifically do we guys use uh I have only personally used crossborder pickups

(1:45:29) uh Robert I believe mentioned that he uses crossb pickups as well I'm not sure if meezy ever utiliz any crossb Services I used it through my prep but um for Alberta you could use Dyke poost right right yeah so that's that's a popular one uh stallion Express is pretty popular if you have one locally to you uh I believe in Alta Al as well they have uh R I think it's Alberta it might be in Ontario running red I've heard good things about them I heard bad things about them running red yeah through uh crypto told me bad

(1:46:02) things about them oh what was it like the crossb service itself or was it like red hat prep yeah I think crypto was talking about red hat prep Red Hat prep I used them initially honestly they were good but then I don't know what happened I think they got too many clients and they were getting like over flooded with inventory and uh turn turnaround times we we're too high okay okay yeah like I've definitely heard Mick's opinions about red hat prep I've I've personally never heard anything bad about running red like the

(1:46:35) crossb service itself but I definitely 100% could always be wrong I definitely uh mies them more I tried shipsy shipy also and to be honest I quickly get went back to crossb pickup s because shipy they uh they ask you to provide documents to to import stuff and to export stuff which is like uh more time consuming and I believe they don't uh uh do like um they don't uh group up the the shipments so you have to do like one uh shipment for every skew which is pretty timec consuming yeah yeah especially if you're bringing over a lot

(1:47:15) of stuff that can be pay in the ass for sure yeah um Fred to address the other question that you had um and again if there's anything in particular that you want me to cover please let me know uh but you had like a question about um implementing processes specifically for a virtual assistant and how you train them so we can probably get opinions from both Robert and meezy uh I believe both you guys have virtual assistant is that correct no no I'm I'm a Fred here I need to learn because I have none Okay cool so we got a virgin over

(1:47:47) here we got uh Robert that does have one beautiful um but yeah like with virtual assistance I've obviously hired quite a few um I actively have 10 right now you have an army yeah and like I've hired I've hired quite a few more and fired quite a few um so I think I've hired like probably like 20 25 at this point um but in my opinion depending on what you want the virtual assistant to do if you say you want a virtual assistant to source for you um it's actually relatively difficult in the Canadian Market because most of the virtu

(1:48:20) assistants that are going to come to you that say they have experience are going to be they're going to have experience in the US market and it's drastically different sourcing in Canada extremely different and you're not going to have good results from those people typically speaking so you have to be willing to train them yourself and with your processes and that definitely does take time because you have to either write out Sops or uh do videos or preferably a combination of both uh for me what we do is I have like a whole onboarding

(1:48:50) process that I basically once I trial somebody I I bring them on I trial them I pay them uh but I just want to see kind of what sourcing abilities that they have see if they can utilize the software so I just say here's some of the tools that we have here's St amp here's keepa do some sourcing I give them a our list of dist or our list of suppliers that we use for OA and I say source and I just want to see what they can do and if I see promise in them then I'll put them through our training which is like my onboarding process it's kind

(1:49:19) of like a a written out umop uh we call it onboarding notes where every day it walks you through what tasks we want you to learn about and then want you to do it's just like a Google doc that has check boxes so just check it off as you go um and for any Training Method that we have like say we want to train them how to use tactical Arbitrage I have a video that I made uh just using the Chrome extension Loom I have that saved on a private YouTube channel then they're able to review those videos and then actively do it themselves I have

(1:49:50) found that that method works the best I have previously um had virtual assistance where I just wrote up like an sop on a document uh no videos and I find that um that can work for a select type of person but the person has to not be a visual learner and they have to be very analytical typically I found for that to work properly yeah so I find having like a whole video walkthrough madeup of what you want them to do specifically tends to work better and in my opinion has a higher success rate somebody be able to do it

(1:50:25) properly um Robert for yourself have you found similar things with your virtual assistant tiring process maybe Robert has temporar left us um but yeah so like that's that's my whole thing oh all Robert are you back sorry no problem uh did you uh hear what we just recently discussed here yeah yeah I just went away like 10 seconds ago okay I just missed the last part I'm sorry oh that's okay so I was just asking if uh you have personally found it to be like similar with your process with your hir of vas yeah to be honest uh my process

(1:51:09) is very primitive it's not like you um I know you have like a leads list and everything like you need um you need to have like a lot of vas for me I've been using um I've been I've been I hired only one VA um for the past year and recently I hired another one for around uh like part-time for around like one month or two months ago um so the first one how I hired her was basically uh like posting a job uh job post on online job.

(1:51:52) pH uh filtering out uh people uh with like the the small question I don't know if uh like you you put like a small question in the drop post uh write me the name of uh the co of coke and then you can filter out everyone that does not do that um and then yeah once I find the right person um uh I I I I I think like it's been a long time but initially I just sourced with her for a couple of hours uh luckily she was already um experienced but yeah we're using Lum as well as georan mentioned um and uh this this particular VA uh she's doing away only for now but she's

(1:52:38) also trying to find like potential wholesale uh um wholesale companies that I'm going to be the one who's going to contact them and then I have hired another person part-time um to do like the to help me to scan catalogs um kind catalogs and also I wanted him to help me with the US side but uh didn't work very well um it's more I found it's more difficult to be honest I don't have a lot of experience in the USA for o um so for now I'm just uh he's just helping me to go through all the cataloges with the the the new Distributors that I'm

(1:53:22) opening accounts with with so the person that you mentioned about like uh the USI like was that for sourcing in Canada to send to the US no it was actually to do a us to us okay us to us but yeah come I it's it's my mistake like I didn't train him enough to to to do that I guess uh but personally I I didn't have like a lot of experience in the USA and from like the short period that we did that I found like the the major issue in the US is but I mean it's because I didn't like Source enough enough but there's a lot

(1:54:02) of listings that um that gets flooded really fast uh with sellers for sure but yeah yeah just a massive amount of more volume so if you're finding stuff from like the regular places or easily accessible places yeah you're definitely going to see that for sure yeah but but honestly I'm I'm pretty happy for now with the setup I mean I'm sending Canadian products to the US uh so I'm making like some some sale in the USA and yeah maybe in the next year I'm going to be more focused I don't know maybe we're going to see uh try to do

(1:54:39) like USA to USA flips but I think I'm going to focus only on like really um good stuff like really good sellers I'm not going to try to do the same thing as here in Canada I mean Canada my my catalog is pretty pretty wide I don't think I'm going to do that for the USA I think I'm going to just focus on really the good stuff but yeah I'm GNA see for sure and we definitely have um a higher volume opportunity in the US where you're able to do that and a lot of items that have high volume and very high profits too if we're going Canada

(1:55:13) to us so yeah for sure y um but yeah like overall I think um some people come into hiring a virtual assistant just assuming that they can hire somebody and just basically have them do things for them or run their Amazon business for them I think that's a very wrong mindset to have um because if you if you can't train somebody to do what you want them to do you can't really expect the results um you can't hire somebody for literally just a few dollars an hour and expect them to be rock stars um I do have high expectations of my virtual

(1:55:46) assistants uh but we don't like I don't pay them a massive wage when when it comes to Canada it's a very good wage for the Philippines but when it comes overall like it's not it's not a ridiculous amount for us like it's that's very reasonable it's very cheap compared to hiring somebody here locally but like with that as well I always expect that we need to train them in our processes uh and then I would only expect like a a virtual assistant to be able to do like 50 to like 70% of what I can do right I would never expect a

(1:56:15) virtual assistant to be able to source as well as me if I'm hired them for sourcing or like any task that you do yeah and before getting a a virtual assistant you have to be the master you have to master your craft and be the one that teaches the person yeah 100% yeah you need to to master like sourcing before hiring someone to help you yeah and I think that goes with almost any process like I think at at the very bare minimum you should have a good General understanding of how to do it before hiring somebody

(1:56:47) because if you don't if they run into any issues if they have problems uh you're not going to be able to help them or you're going to be very limited in how you can help them and you're not going to be able to gauge their performance um so when I had I I've had a virtual assistant um I've had uh one my one main one who is now my virtual assistant manager I hired her in uh October 2020 um I only had her for quite a long time until basically we started like the leadless business um but then hiring other people um I found

(1:57:21) uh it was actually beneficial because I was able to gauge her production a lot more compared to what other people are able to do and like if you don't have that data if if you're not sure what somebody else is able to do you can't really determine whether or not they're going to be performing well or really worth even being on your staff yeah that makes sense 100% true and I I believe that goes with virtual assistance and like even if you hire local employees um I know like me has talked about uh recently about um bookkeepers

(1:57:51) and whatnot having a virtual assistant bookkeeper than hiring somebody I I even think that being able to have a general understanding of how to do bookkeeping and accounting is important just because at the end of the day it's your business uh yes you hire a professional to do it but if something does happen they probably have you sign liability waivers and stuff that makes them not liable you have to be able to catch those mistakes if they happen or at the very least be able to correct them it's true true 100% um Fred I'm not sure if you're

(1:58:25) still with us or not um but I believe you had mentioned that you had previously or you have a virtual assistant that basically just helps you with administrative tasks is that correct if you just want to put it in the general chat here and for anybody that's curious in the general chat I put a screenshot of kind of what my onboarding process looks like for my virtual assistants and this again is for virtual assistants that are Target to be OA sourcers um it's just like an index of what my onboarding notes consists of um

(1:58:56) and then kind of an example of like what day one would look like so we basically have them review information learn about stuff and then the tasks after that are actually applying those tasks so that's only like part of like day one that you see there um after that um we have them actively work on those tasks for that day or a couple days later and then we review their work and see how they're doing okay so yeah Fred mentioned uh that his virtual assistant just enters uh his purchases in zero with a PDF of the bill

(1:59:28) so yeah and like that's a prime example of what you can utilize a virtual assistant for any administrative tasks um especially if it's going to take that work off of your plate but yeah if you want them to start understanding things more deeply or doing sourcing or uploading things like information to a repricer or to seller board uh that comes with a lot of additional training on your end because chances are most people will not know how to do that was there any questions in particular that you had when it comes to um hiring or

(1:59:55) training virtual assistance at all their Fred or anybody else for that matter and so uh meezy you've been your full-time Amazon now is that correct um I mean I'm still I'm full time yeah but I'm like primarily a day trader that's like my thing okay I am Tech fulltime uh fulltime Amazon okay cool cool and so has your Amazon income caught up to your day trading income yet uh well okay so right now I stopped day trading entirely just so I can kind of focus on Q4 um but I wouldn't I I wouldn't say that because I'm technically reinvesting

(2:00:45) everything back into the business so I wouldn't really say that for sure okay right on um yeah Fred asked what other administrative tasks would you recommend I add to her task list um so literally I would I've done this practice many times and I do it a couple times per year I keep track of my workday and I just write down what tasks I'm doing throughout the day and then I'll review that I I typically do it for a couple days up to like a week and then I review what tasks I'm doing and then I see what of those tasks I'm able to Outsource to

(2:01:17) somebody right so it can be anything from entering your purchases to doing your Rec your bank reconciliations if you know if you have somebody that's able to do bookkeeping uh you can have somebody handle your cases for you on Amazon submit reimbursements for you uh I think that's a really good use of a virtual assistant instead of hiring a service because the services do charge a lot of money they are more hands-off but they charge a large amount for what they reimburse and you can decently easily train a virtual assistant to take care

(2:01:47) of that for you um enter information into things like repricers so like your uh your floor price your max price that takes some more additional training to ensure that they do it to how you want it to be done uh entering cost information to something like seller board if you use that um are you doing that right now with one of your VA yeah so my main uh my virtual assistant manager the one that I've had hired on for me for three years yes she enters in all my information initially in to be cool for us so the way my process works is when

(2:02:20) we export a product to our order tracker um we always export it with the highest price that we would expect to sell that item at so like say we look at an item right now and say right now it's selling for 24 bucks but we can reasonably expect that our our Max price would be about say $29 we will export it with that information into our spreadsheet for new asence and then uh we have a setting in bcool that um every time a new skew is listed and be cool it is automatically it automatically extracts the list price based on the information

(2:02:57) that we export from um or when we upload the listings from Amazon so it automatically sets that to our maximum price whatever price we set and be cool and then she just goes in and she confirms what our floor price should be based on a percentage and she inputs that information and can I ask you what um are you using AI would be cool what type of rule are you using I'm not I still just use rule based I know a lot of people use the a AI stuff and some people have had a lot of good success with that I've played with it quite

(2:03:30) extensively granted this was quite a while ago and I didn't find that the AI repricer made that much difference compared to my rule the rule brace stuff that we had set up interesting I mean a couple I think two months ago before they did the the update the AI was t taking everything the prices of every every listing but recently since the new update it's been pretty good for me honestly I just set the the repricer and let it run and see I haven't tested it since I've done any of those updates so I should and that

(2:04:05) will be something that I put on my to-do list to check out in the next couple weeks here yeah I think the AI is trying to beat to get the buy box and at the same time U increase the price as well that's what I I found and that's what it's supposed to be doing like that's what it should be doing like if it detects that you're in the buy box realistically it should increase your price to maximize um maximize your profit and still maintain your maintain you in the buy box because it can probably increase your price 1 to 2%

(2:04:32) while you're actively in the buy box and correct and it should do that but yeah when I tested before I didn't find that it did do that yeah it was it was price taking and I also realize uh when uh your products are not checked in yet but um you know it's I don't know what's it's called it's like the pre pread program I don't remember Head Start I Head Start program sorry so right now be cool sets when the when you're active on the listing but it's not prime uh beol now sets your price your maximum until you the products get received which is

(2:05:12) pretty good also yeah I've been I've been noticing that yeah MH um and then yeah like one thing that I also do on be cool that I know like a lot of people don't do um is have our rule based we have a rulebase uh rule kick in every single morning at like 3:00 4 in the morning where it resets our price to our maximum price and so we do that because it automatically increases our price to the max price and the the thought process behind that is if we say we have only like one other seller on that listing that is tanking

(2:05:44) the price it will cause them to increase their price to our Max price minus a penny or whatever setting that they have and then we're able to reset that price every single day and then come back down throughout the day to maximize our profits every single day it doesn't work on every listing and if there's lots of competition Etc because obviously the repricers are watching the lowest uh the lowest FBA price but I find on a good chunk around thees it helps reset our price every single day there some advanced repricing

(2:06:13) stuff yeah like but doing something like that like I don't even think is um it doesn't take like a lot of thought process to to to put it uh to put that to implement that um um I don't think it's too too advanced um you just kind to like think about exactly how it works I think in one of the videos that I did about be cool I think I mention it in there and if you want I could send it to you to show you exactly how I do it that would be sweet actually yeah personally I don't know if you do that also Jordan but for music

(2:06:48) but I go like every single day I'm checking my minimums like every single day I'm repricing my minimum just yeah just to make sure that everything like all my listings are still competitive I've actually I've actually been boosting my minimums lately because of Q4 yeah that's that's uh that's that's smart to do also yeah because I've been noticing a lot of people have been selling out and my prices I'm like sales are a little bit slower but everyone's going to sell out and I'll kind of take over I've been doing that with the with

(2:07:23) my Legos as since are you invested pretty heavily into Legos Robert I mean not as much as last year but uh I was pretty lucky uh I went to a trade show actually um like it was like an hour and a half uh from from Montreal it wasn't very positive but uh but I was happy because like it was the first time I did I went to a trade and when when I got like I I was going coming back I noticed there was like a Canadian Tire there so I was like you know what I'm already here I I I like drove like two hours almost two hours let's go check

(2:08:04) the Canadian Tire and when I got in I I swear I think like 20% of the Legos they had were obsolete were retired so I I packed like two cards two full cards of Legos so yeah yeah when you see see like gold mine yeah it was a gold mine honestly I think I I got I got out with like maybe 2,000 $2,500 worth of Lego nice yeah and did you sell those immediately or did you hold off until Q4 now no I hold them off I kept them in my house and I sent them like couple of weeks ago so now I pump the price I'm I'm hoping that they're gonna sell in

(2:08:50) the the high season nice Beauty yeah uh the OB asked if uh we all focused for a 30% Roi if that's kind of like the minimum that we look at what do you what are your guys' thoughts um I guess for the most part yeah and then if the there then I'll I'll lower it a little bit but for the most part yeah I kind of like 30% 30 30 to 35 I kind of like yeah I mean The Sweet Spot is 30% but when when I find like something like 27% 26% I'll take it I don't mind but yeah this there and yeah exactly for myself I mentioned earlier like for

(2:09:38) myself um I don't focus on Roi so I sell a ton of stuff that has an Roi of like 10 15% our average Roi is about 25 but but we sell a lot of stuff that has a lot lower rois for sure are you 100% uh I know you said you you you now you're like 50 50% OA and wholesale you used to be like more OA uh in in the coid Jordan now you're more wholesale yeah so my goal for the end of this year would be get to get back to about 80% wholesale 20% OA uh right now i' say we like 60 40 wholesale so we're getting back up there

(2:10:17) sweet and yeah like so like um for those that weren't here earlier like Dan mentioned like he does wholesale exclusively and it's nice to have these conversations with everybody because Dan does basically exclusively wholesale meezy does almost exclusively OA uh somebody like Fred does I believe exclusively OA and everybody is absolutely crushing it so you can do it with any model that you want which is super nice to see um but yeah like in my opinion you can can make a absolute [ __ ] ton of money doing either OA wholesale or even ra uh

(2:10:54) there's just different methods that you have to utilize with each one um and in my opinion like Wholesale in general is easier to scale if you're doing uh large large volumes but you can still get to very very high volumes like multi-millions of dollars a year just doing OA by itself yeah I yeah it's true um and yeah like I know a couple people that do only OA um they primarily sell Canada to us but I know a couple guys that are doing you know 10 million plus dollars per year just doing OA from Canada to us is Chris Grant doing 100%

(2:11:38) o i I thought sorry me you're kind of muffled what did you say there what what is Chris I thought he was I thought he was wholesale the whole time is he OA seller Chris I don't I believe as far as I know Chris Grant does primarily OA but I also believe that Chris Grant doesn't and he's he he kind of talks about it too he doesn't sell a whole lot anymore himself he still sells a bit but he's not a very large seller and he's mentioned that quite a bit oh okay I didn't know that okay is he making his money out of like

(2:12:12) Co coaching and program I think he makes I think he makes both of his money on things like his rhs and his Chrome extension like IP alert and stuff um so most most of the time I would [ __ ] on those people because they don't have no idea what the [ __ ] they're talking about and they never sold themselves Chris I kind of make an exception for because he's extremely knowledgeable um he doesn't seem to [ __ ] about those kind of things that he actually knows what he's talking about and he has sold but he also

(2:12:41) doesn't uh say to anybody that he's a multi-million dollar seller he's very open and honest that says he doesn't move a ton of volum like he as far as I know he sells a decent amount but like he's not a multi-million dollar seller interesting I didn't know that yeah most those most those people I would probably be very vocal about yeah I saw the video but yeah like I imagine that Chris has made like a lot of money on like the OA Challenge and IP alert like almost everybody has IP alert and if you just think of a couple thousand people that

(2:13:18) for the cost that they that they charge I imagine he's made quite a lot off of that yeah cool um was there anything else in particular you guys wanted to discuss uh was there any questions anybody in particular anybody had anybody want to have come on the the stage or the mic and have any discussions uh Fred did I cover everything that you wanted to kind of know about today I had one question concerning uh the the taxes yeah what's up uh right now you're using um like you're using an A specialized accountant uh a specialized Amazon accountant to

(2:14:04) you to do your uh income tax and corter taxes so my accountant is not a specific like an Amazon accountant um he has worked with e-commerce sellers before but I'm the first Amazon Seller he's ever dealt with okay and um does he use any kind of uh program to uh export the reports from Amazon or how does it work exactly do you give him like um limited access to your account to do that uh no I actually send him those reports manually so I have a list here just give me a second he's he's very good with reminding me uh he'll say you know your

(2:14:43) taxes are are due by this time and he'll remind me well in advance uh but the info that I send him uh I just have this checklist for myself to ensure that we have it done so we obviously need to ensure that our bookkeeping is completed um I utilize a program called um hubdoc that's where we save all of our invoices that's where all my bank statements go things of that nature so if he needs if he needs to see any receipts invoices bank statements uh bills they're all in hubdoc uh I like that software because it's you can

(2:15:14) upload documents uh from your phone you can send them via email Etc and it automatically extracts information from them and uh catalogs them for you so like if you buy something from Walmart it'll automatically extracted information it'll say it's from Walmart the date uh how much the invoice was for and it makes the entire receipt searchable so like if you bought like a Lego set you can search for that Lego set if it exists on the invoice that invoice will populate in your search so that's very handy um and then the reports that I

(2:15:45) send him are the Amazon Seller Fe fee invoices the tax collection report uh and I believe that is it from Amazon and then I ensure that he has all of my home office expenses uh so any condo fees that I have mortgage interest property taxes utilities um yeah that's sweet um so just for so the tax that you're generating is the collection uh so the the the two I send him uh are the Amazon seller fee invoices so you can access that by going to reports tax document library and then seller fee invoices yeah uh because I believe um we

(2:16:31) get charged like a lot of GST PST on our Amazon seller fees I believe he claims back uh for that as far as I'm aware yeah and then the tax collection report so you grab that from reports tax document Library tax document library and then gener report and then I have the fields here I'll send it in the chat um I kind of adjust the spreadsheet for him because he he doesn't need all the information but these are this is the data that I sent him I'll send it in the chat here I remove I remove everything else from the

(2:17:05) spreadsheet that's awesome and when you do the uh tax document Library report which one do you which report type do you use is it the sales tax calculation report uh let me let me double check here just in case they change anything since the last time I ran it I'll pull it up just one moment here and then yeah for our bookkeeping and accounting uh process um we also utilize a2x which I believe you can use taom mate I believe it does the same thing I think it's cheaper you can also manually import like your your

(2:17:43) information your payments from Amazon um we just utilize that because it just makes things easier uh a2x I think is very expensive for what it is I think tax made is cheaper um and it also helps us track our cost good sold for any time period I know a lot of people utilize sell board uh like at the end of the year or whatever and they see what their what their current inventory is what their cost good sold is but we uh utilize a2x for that yeah so let me pull this up here this is reports tax document Library generate so yeah when uh you go to tax

(2:18:33) document library and then the subtab tax document library that is the tax collection report that we generate I would do the comi the combined sales tax report uh and then you can either do it for a custom range um for for like the year um sometimes it doesn't let you export it for an entire year for some reason you have to do it month by month but it should let you do it for an entire year oh shoot I was I was using sales tax calculation report I don't know what's the difference because when I click on combine it actually gives me

(2:19:05) like a notification like a red error this report is informational only and reflects tax calculate based on your tax settings blah blah blah but when I click on tax calculation I don't have this this kind of warning sorry my my nose is still a little bit stuffy oh no that's okay and no actually I think you are right I believe we should utilize a sales tax calculation report I I believe you're correct okay sweet then yeah but yeah like also yeah sorry one thing I notice with that is uh when you check the celles compared to your uh cell Cent app

(2:19:48) Seller Central app it's always like a little bit less than what you what you really sold that's that's a little mystery I never figure out why I believe that's based on the actual date that the payment comes through so like say if you sell something on December 31st but the payment doesn't actually process and come through on sell Central till January 1st it won't be applied till January 1st as far as I'm aware okay that makes sense then no need to have like a uh a schedule meeting with the Rob yeah like yeah like if you have any

(2:20:21) additional questions I'm obviously not an accountant um and I can only answer so much but I think I have a decent understanding of what what is going on cool that's nice yeah uh let's see here just want to see if anybody else has any other questions at all um returns do you track every email you get from Amazon then look 40 look 45 days later if it was returned or credited back uh admittedly uh I do not have a good process in place for handling returns that is something that is on my to-do list for early uh q1 for next year

(2:21:06) because I know I 100% know we're leaving a ton of money on the table by not handling them correctly we should have a system in place where we basically uh as things are returned they're exported somewhere automatically or we export from the reports automatically uh and then we track when items are removed from Amazon and then sent back to us um but honestly right now I can't really tell you what is a good process for returns because we don't really do much for returns as it is right now um we do actively utilize uh service

(2:21:39) like seller investigators I do utilize sell investigators um so they do go into the reports and they do automatically file stuff for us uh I do have a guide in the guides and resources section that kind of shows you how you can request money back for uh dispersements or reimbursements that may have not been credited to you um I do plan on hiring a VA to do that more specifically um because it will be a lot more cost- effective uh but right now I've been too busy so I let seller investigators handle it unfortunately it's it kind of

(2:22:14) sucks because you kind of see how much money you're leaving on the table but it's just the limited amount of time that I have right now it's just some of those things get pushed to the back burner do you uh meezy or Robert do you guys have any good system in place for how you handle returns or how you track returns at all um every month I kind of go over it and whatever I find I kind of file cases get reimbursements but besides that not and obviously I have guti as well but I find I have to do more work than G

(2:22:47) anyways for sure and so like with you like do you track like say when you uh when you request some stranded inventory back or returns just from your inventory do you ever keep track of that like when you return it how many units you remove and when you receive it Etc yeah so on a monthly basis I'll actually look at everything that's been returned everything that's been removed and like go over everything so that's kind of what I do on a monthly uh monthly basis do you cross and then whatever go ahead go ahead I didn't mean

(2:23:18) to cut you off um do do you cross reference any of that like with like the like the LPN numbers or like the transaction IDs or anything like that yeah that that's exactly what I do so um cuz you need the LPNs to get reimbursed for it anyways Soh yeah I just keep track of everything everything gets return to my house anyway not my prep Center so I kind of know everything that gets back I just match everything with a removal orders and go from there for sure and like admittedly we definitely should have that problem

(2:23:47) process in place uh but admittedly I don't and that is something that I do want to implement in the very near future same for me I don't have and I'm pretty sh and know sorry what was that me I was just saying you'd be surprised how much money is on the table oh 100% like I was at the warehouse uh I think it was last week two weeks ago and like we just had like a ton of [ __ ] sitting there just that was just like in the boxes returns we just haven't dealt with yet and uh my nephew was saying like we should like handle this like it starting

(2:24:21) to take up like a lot of room like there's a lot of stuff here I'm like it doesn't look like it's that much and then we started taking everything out of boxes it's been like I don't know a couple weeks uh start put on the tables to get like uh inspected and resent off to Amazon and like it was like almost 10 grand cost of our stuff that was there I was like [ __ ] we need to send the [ __ ] back Jesus it adds up like quick yeah I'm like I didn't I did not expect it to be this much stuff and yeah it was taking up a lot of room just sitting in

(2:24:51) boxes uh BTC asks if you all had to start over again to get back to the sales levels you you're all currently at what are the spec specific steps would you take what would you guys change if you were to start over and you knew everything now um it's a good question good question um I don't know I like I changed anything like I didn't do anything drastic I just kind of slowly grew I I don't have like a drastic change in my months it's like slow growth the whole time so I wouldn't really change anything never stop sourcing that's all

(2:25:31) I'd say is never stop sourcing I wouldn't change anything though I never get comfortable yeah I mean Implement a spending um goal earlier for sure um also yeah but yeah it's it's a snowball like it's a big snowall business company yeah business so uh start small and then just increase that number increase the spending number every month every two months and eventually yeah you you you'll keep growing like that yeah it's not a it's pretty simple honest yeah that's super solid advice and like I I think I come from a very

(2:26:14) similar um way of starting like didn't start with a ton of money I started with $1,000 dollar of my own money but I primarily started with selling used books and video games so when I look back at it like I do think that for myself learning the process via Used Books um it's not it wasn't quick um did not turn over a lot very quickly but I was able to grow my cash flow a lot by selling used books because I didn't have a lot to start with um and books are so profitable they're very slow sellers but they're so they're so damn profitable so

(2:26:46) you can you can grow a ni little seed and it helped me learn the system that literally we had no resources for in Canada at all uh extremely cheaply so if I were to make a mistake it wasn't going to cost me a ton so I don't think I would change anything when it comes to that but for me personally I think I would start transitioning more into Arbitrage and wholesale quicker than what I did because I think it was probably a year and a half probably before I even started opening my first wholesale accounts I started doing

(2:27:20) Arbitrage like Retail Arbitrage within like a couple months of selling books but I didn't go that deep into it until um probably like a year maybe a year and a half later and if I would have started going deeper more quickly I'd probably be even further than where I am today but I think I learned a lot and I think I learned it the right way and I learned like it was it was a huge grind selling books sourcing books and I actually really enjoyed it um I don't think I would change that at all yeah that's solid honestly build

(2:27:54) that cash flow in the beginning and then you're going to have the spending power to or whol sale in o yeah and like somebody like Fred Fred that's in the chat he's shared his um his journey which has not been very long and he's amassed massive sales for the very short time he's been selling I think that obviously shows you that's very possible but I think what he has accomplished is kind of outside of the norm because in order to achieve that amount of sales you do need a good healthy cash flow to begin with

(2:28:27) otherwise you're going to be taking on massive amounts of debt which I don't I wouldn't advise for probably 99.9% of people because it's way too stressful and they can't handle that debt if something happens and yeah like with him as far as I'm aware he had the cash flow he has a stable job and he's able to support it and he's just grown very quickly for a lot of people if you don't have that cash flow that'd be too scary to put that investment into it and the potential of you not learning something properly and making mistakes and

(2:28:58) potentially losing a good portion of your investment I think is too high for most people to do that yeah I totally agree bred is like a he's a he's uh not the common seller type you're going to find crazy crazy stuff honestly I never I never seen someone grow that fast yeah like he needs Balls of Steel in order to do what he's done really yeah that's actually crazy because yeah like as everybody knows like Amazon is not super straightforward like there's a lot of nuance to it you have to learn things properly if somebody just goes

(2:29:37) and blindly tries to buy stuff they're going to lose their shirt um so to be able to obtain that information efficiently and be able to apply it and then do it that quick is very tough to do y it's true AER and he's doing that with a uh being like having I think he has a kid from what I'm seeing in the picture and uh he has like a full-time job so it's really crazy impr holy and no prep Center and no preper all all in the [Music] house 150 units an hour bro this guyy is an animal yeah so Fred CL Savage Fred clarify are is one person in your

(2:30:19) situation doing 150 units per hour or is it two people or I swear he it was him and his wife or what kind of units are you doing like are you doing like just all pill bottles or because 150 units an hour with just pill bottles is fine yeah cool you're doing mix prep I don't know how one person can maintain that oh he's typing in the general chat yeah depends on thee it must be yeah his wife is helping him out I think that's what he told me on Twitter yeah yeah he said that keep yeah still 150 units for two people

(2:31:00) is still that's that's pumping pumping so Fred when when you mentioned 150 or easy alone like is that mix prep like with poly bag some bubble or is that just all just single label items and is that prep and pack or is that just prep that's when you're on on cocaine one a and stuff like one fmq in that case yes I could see that but if you're doing mix prep thought I thought that was [ __ ] insane yeah cuz mix I would say 70 to 80 and that's fully prep and pack like that's everything or was that just prep it so if that's the case we he says like

(2:31:45) he's doing 70 80 machine we need to talk about processes and I I might pay you some money because if you can maintain that and change my process to increase ARS from 60 to 80 that's going to be worth some money I want I want to see I want to see what you're doing different yeah that's actually kind of C it used to take me all day to prep bro that that's crazy to think about yeah like i' I've had a conversation with a guy uh in the US uh James McConnell who owns Marketplace prep he's a large seller and he also has a very large prep

(2:32:23) Center and he's he's indicated as well like his staff is able to maintain about 60 units per person per hour which is kind of where we where we are at so if you're doing 70 to 80 I want to know what you're doing differently 60 is like it's prepped in the box ready to ship yes so that doesn't that does not include receiving time so like if we have to take things out of boxes and receive it that's just pure pack and prep I believe that's what I was around when I was prepping that that makes sense maybe Fred is talking more about like putting

(2:32:56) labels on the products before putting them in the box I don't know prepping them before adding them in the bo or maybe he really is an animal like who knows oh yeah yeah also do you actively take any uppers Fred cuz that's that's pretty crazy on good stuff uh but yeah if you want to have a chat about that Fred I'd be very interested to see your processes because I like to think that our we have a decent process in place um and I've worked on it for quite a long time so if you're doing more I want to hear hear what kind of differences you're

(2:33:38) doing um but yeah did anybody else have any other questions did you guys want to discuss anything else please let let us know it's nice like we have over the course of this conversation we've had quite a mix of people in here from very very large dollars to basically brand new people so it's nice to be able to help people and see different opinions and different perspective perspectives yeah thanks for organizing all of this uh Jordan really uh really crazy what you did for the Canadian Community honestly I really don't think I did

(2:34:14) anything I just started I just started some stuff and people came I I just messaged people one by one and then combine them all together if it wasn't foran yeah honestly 100% no doubt like that one keep video you did keep produ find changed my life what whatever are me serious that Skyrocket my after that I didn't even think that was very good was good to me too humble man yeah he's way too humble yeah we can't we can't buy he's too humble well I appreciate it um but yeah Robert you mentioned that you were wanting to uh discuss some

(2:35:01) things like with potentially Rob for accounting and bookkeeping was there anything else like you were wanting to ask him or that you had questions about yeah honestly I think the the major uh question was like what kind of reports uh am I do I need to export because I I was scared I was missing something but luckily I've been yeah I've been doing the the right reports it looks like it just when I saw the difference between like you know the sales on my app and the total sell on the report I was like yeah there's something wrong 100% but

(2:35:36) now that you mentioned that it's like the date it was um I received the money it makes sense yeah and I'm I'm almost certain that that that's the case but yeah no I'm yeah um honestly like with my accountant this is the first accountant I've had for this business and so we've kind of had to like figure out things ourselves and he's kind of just asked me like in the past like oh do you have something that like has like this information and this information and we found it and then like yeah that's what I sent to him so

(2:36:08) like I didn't know previously for sure what I was supposed to be sending him uh he just kind of asked the right questions and I was able to find them which honestly like if you have an accountant they should be able to do for you as well yeah it's yes 100% true it's better like if you deal with someone that already deals with Amazon just to make sure but but usually I think they they cost way more like for now I don't know how much you're paying Jordan but on my end I'm paying around like $500 for my accounted per month and I I'm pretty

(2:36:42) happy with with that to be honest like I I outsourced something that I really didn't like to do so what does that $500 per month get you so he's doing the the bookkeeping we're not using hubdoc we're using something called Dex which is basically the same thing okay uh he's he's doing the income tax at the end of the year and the corter corly tax uh declaration as well yeah I think it's the full package so yeah like with bookkeeping and stuff I could defin see that especially if you're having a CPA do your bookkeeping which I think might

(2:37:19) kind of be Overkill um I don't think it's necessary to have a CPA specifically do bookkeeping because they would certainly charge you more um but I mean if you want to I don't see anything wrong with that um with my accountant I don't have him do bookkeeping I have a separate bookkeeper um but I don't pay him monthly I pay him when we do our filings and I can ask him questions whenever I want and he doesn't charge me just to ask him questions and talk to him um but for each corporation that I have um it's around $1,500 to $2,000 per

(2:37:52) Corporation income tax uh for PST and GST filings it's a couple hundred bucks per filing and then for my personal income tax I think each charge is like I want to say it's like three or $500 for filing my personal income tax and like my my personal income tax I could probably do myself but just because it's connected to my business it's just easier for him to do it yeah and and is it does it all this um uh you have also the bookkeeping in it or not like the book uh did you mention how much you pay for the bookkeeping no that doesn't

(2:38:24) include bookkeeping so I actually have a friend that I trained specifically to do bookkeeping who has experience with accounting I pay her I pay her $20 an hour oh my God so you're saving so much money yeah okay right now I'm taking about it [ __ ] I'm paying a lot but yeah I mean I was doing to to be honest I was doing everything myself the bookkeeping and the and I was filing the tax and everything but when I started when I Incorporated that's when I was like okay [ __ ] I need to hire someone just in case like something happens with

(2:38:59) Revenue Quebec Revenue never know I could definitely see see things happen with Revenue came back there pay in the ass deal yeah I don't know if you noticed but on the you know on the tax document Library did you did you know that sometimes the sales are doubled when like there's like the it's it's pretty weird like you have to filter out kebec because uh I don't know the when you have a sell it shows two times when it's a sell that was made in Quebec for some reason I don't know if you noticed that I've never noticed that I've noticed

(2:39:35) like the duplicate transactions sometimes like when there's I think from what I remember like one for GST one for PST uh maybe I I don't recall but maybe it's pretty pretty weird though we're playing a little bit hard mode here but it's fine yeah know I haven't noticed that with cubec but I should look at that because we do file qsd which I shouldn't I [ __ ] hate them don't worry I think we hate them here also trying to give me all my stuff in French and I can't [ __ ] read French yeah exactly they don't want to

(2:40:10) translate anything no and then I they they were giving me all my documents in French and um I told them I was like I don't speak French and the one guy that I talked to he's like he he was super pissy he's like oh like are you are you in cubec no is your business in cubec no were you ever Bas in Quebec no he's like oh then yeah I don't know why we were sending you French stuff and they still did and then I ended up sending them a letter saying I'm not filing these [ __ ] taxes so he send me [ __ ] in English I

(2:40:39) can't understand this [ __ ] exactly and what did they say then they started sending me stuff in English are you you serious yeah oh [ __ ] okay you have to um because me I my my company is registered here but sometimes like some Distributors want document in English which I can't provide and I I tried and they don't want to like they don't want to hear anything but I think because I'm like based here based here they don't they don't care yeah for my for my understanding from talking to them if you're based in cubec they require to

(2:41:11) send it out in French [ __ ] you yeah that's what that's what they told me as far as I'm aware that's that's honestly that's funny but anyways that's how it is yeah I think I still have the letter that I sent them back in 2020 if you want to see it I can probably send you it yeah just for the lefts yeah cool uh anybody else have any additional questions comments anything before we wrap it up no I'm I'm good on my end yeah anybody else in attendance let us know remember four what's that no nothing nothing nothing okay so technically meezy now technically

(2:42:04) you are full-time Amazon and no longer a day trader since you gave up day trading for Q4 yeah tell q1 you know feels good are you are you liquid pays me on Twitter yeah yeah yeah that's me okay that's sweet nice to meet you man we never spoke like I've known you for damn near a year I'm sorry I've known you for damn near a year yeah exactly that's that's crazy yeah Maisy never comes out and attends these things he's too shy yeah I'm the same don't worry I'm trying to get out of my comfort zone sometimes but it's not it's not easy bro

(2:42:46) I just got asked to be on a podcast bro I said no bro I'm a ghost I don't want to be on no podcast yeah yeah I swear I understand this yeah uh who who's who asked you to be on a podcast your uh your favorite gur who Anthony or Sasha Anthony Anthony I I I don't have anything against Anthony uh I think I from what I can see I think he's fine I know his starfront I don't think he bullshits at all um I don't I actually found a lot of people stor friend but yeah um I found a stor friend too yeah like it's not hard to find like I from what I see like I

(2:43:24) don't think he bullshits I just think that like I don't know if you seen like the stuff that like like from Recently I just mentioned that like with him saying that I think it's cool people admit that they made mistakes right and he said like 70% of his catalog was from iherb and they have to transition into wholesale whatever that's fine and that's cool too admit those mistakes my issue is like he offers people like coaching and stuff and if he were to give give brand new sellers like similar advice like that could really [ __ ]

(2:43:53) somebody that's brand new that's my issue with that I think as far as I can see I think Anthony's fine I I despise Sasha and Chris but I think Anthony is fine I know C too they actually asked me to uh start coaching myself so I can they can give the clients to me as and Chris no uh Anthony's clients I know where he gets them they they literally said they want me to coach so that I could yeah do you know how much he's uh he's charging an hour by just by curiosity I I have no idea I've never seen so like he gets clients from like

(2:44:35) an outside Source like it's not just people that he interacts with yeah so there's like a Ser there's a service and they people go to them and they want to learn how to do Amazon and they send the clients to him obviously obvious gets clients through his whatever he does but yeah that's what I was told oh [ __ ] that's interesting didn't know it was something very interesting yeah do you think you're gonna you're gonna open a coaching uh program yourself mizy I don't know like I'm like I did the same thing with trading I used to

(2:45:14) run a Trading Company but I feel like I have to like Master a craft before I can like teach people yeah honestly exactly I don't want to teach like arage you know so I don't know maybe in like a couple years or something I don't know I mean I understand how it can be like a good like um like diversification in the business but yeah again you need to be like U need to know your stuff yeah that's the thing like I feel like people just they make 10 sales it's like okay I'm a coach now let me teach people this yeah I remember people were this

(2:45:52) with 5K sales like what are you doing yeah those are the people I have problems with like I think having having coaching and me mentors and stuff I think it's fine there's nothing wrong with it but like you said people have to actually know what they're doing to actually provide people value and to take their money and not be slimy about it because if if it's somebody that's like brand new and they want to charge somebody $0000 or multiple hundreds of dollars per hour in my opinion they're taking advantage of somebody that's

(2:46:20) brand new and probably naive yeah but I think at the same time both of them don't realize like how because like when you're a new seller and you see someone doing like 20K a month it sounds like it looks like very um very like the person looks very experienced and everything and even the person that's doing 20K months like he says okay I'm the [ __ ] you know but but but I mean I think that they maybe they realize down the line okay maybe like I'm still I'm still like learning I don't know yeah 100% like somebody

(2:46:57) that's doing 20K that that's fantastic but I would still consider 20K months a pretty new seller like it's not that hard to get there yeah yeah but I remember like when I did like I don't know my first 10K I was like holy damn I was so proud of myself 100% but and and I don't think maybe like when you're when you're at that amount you don't realize like how small you're still is you still are maybe for sure and like yeah 100% like being proud of yourself for doing that stuff is super solid and it's a super nice goal to get to and it

(2:47:34) proves it has a proof of concept and it's probably like for most people uh myself included it takes a while to get there because it's scary you don't have cash flow Etc but once you hit it and like you said said when you realize that like you're a very small fish or a very big pond um for us like I could sell $10,000 without even having to do any real work just because we've been doing it for so long exactly so when you get like like uh in a higher scale is when you realize oh [ __ ] yeah 10K is nothing yeah it's true and like for new seller

(2:48:05) like that's fantastic goal you can make some good money some side money some travel money whatever you want to do but yeah like once you have that experience it's just it's like okay like that's that that's becomes very easy that that's the new Norm yeah yeah and I mean people that are come trying to give coaching advices at this level I don't think they want to be like they're not sketchy or they want to scam people it's just they don't realize that that's my opinion but then I they're SK sketchy people but yeah and like yeah chances are most

(2:48:41) people they have the best of intentions and they want to share their information and probably make some money off of it um and and that and that's fine like if people are like that that's fine um I don't see anything wrong with that but it's the people that intentionally try to um mislead somebody like yeah or fake the sales or people do that also like screenshot of the seller board and showing oh look I did like I don't know five million but they played with the they played with the the customization yeah they play with like

(2:49:13) the custom period yeah or you can change um or like I've seen some people steal other people's screenshots I seen somebody uh I don't like I don't think they were like a prominent seller but they were like an uh an Instagram account trying to promote some type of Amazon service and they were posting screenshots and uh the Amazon Seller Amazon lit seeing that they were taking their screenshots oh my God it was very clear like because they were the exact same screenshots from the exact same time they're like look like this person's St

(2:49:40) taking our our screenshots like they're just completely full of [ __ ] yeah there's sh people yes yeah like unfortunately there's people like that in every business but um yeah it you have to try to avoid it but that's the thing though like a brand new seller that's naive sometimes it's hard for them and they're like oh this person's going to charge me a thousand bucks and I can be making 20 $30,000 in a month within a a few months it seems like a very promising investment right and typically those people are more

(2:50:09) vulnerable or naive people and those are people that need to be looked out for yeah it's true yeah especially the people that are just starting they don't really know what's what's good what's bad so they can get influenced really easily yeah 100% like Robert I believe uh you mentioned before you had some experiences with a quote unquote coach and you said that um you felt like you had more knowledge than what they did when you first started that's that's uh that's true yeah so most like I it's not like a it's

(2:50:44) not something I want to brag or anything but it's just like uh all the information is on like it's free on the internet honestly you can find everything and and sometimes you just you know like back in the day when I did the the coaching I was like yeah come maybe like he knows something you know he has a secret sauce or or something because he's always like bragging about like every his numbers and everything but yeah at the end of the day you have the conversation with the person and he knows like basically the same thing as

(2:51:17) you from what you like learn on YouTube or maybe like sometimes less man it's crazy yeah like I think where like coaching and mentorship makes the most sense is like when you hit a plateau or like you need some additional Nuance information or uh information for like a complex or Nuance situation that's where it makes a lot more sense or if you just simply have more more money than time and you you want to try and FastTrack things yeah CEST I think the craziest coaching um luring I got one day was like $5,000 someone in Canada told me

(2:51:53) like yeah you want to join this group it's 5K holy [ __ ] what are you going to give me for $500,000 I've uh I've seen that a lot like with that with that guy that's all over social media KT hustles I've heard mixed opinions about him and apparently that's what he charges and I don't I don't know the guy I've never found a storefront but I've seen people that apparently have and they say that he sells volume but everything that he's selling he's basically selling for cost for those screenshots I thought he was I thought

(2:52:30) he sell volume but he's not making profit on them correct like as far as I as far as I understand oh [ __ ] as far as I understand he's selling it for like next to no profit or loss for those screenshots and then he makes his money from coaching that's crazy honestly because from an outside view I really thought that yeah I really thought that he made come he got really lucky he he went to like a wholesale and he got like like this perfect wholesale company that decided to open an account for him and then like

(2:53:02) he was rolling with money but yeah and he was he like he was flexing the the Rolex the Lamborghinis and and I mean like that could be the case like he could actually be legit don't know but that's just what I've what I've seen I saw his strike before he posted a strip before he he made like 250k a month off stripe yeah but that that be that'd be through his coaching programs yeah because know he's really popular I think on social media it's like 100,000 200,000 followers stuff like that something like that I thought it was

(2:53:37) legit honestly I feel like 7.5 mil like how are you just breaking you have to be making profit even out of low margin you have to be making profit that's crazy volume I I don't really know just in my experience a most people that try to flex stuff like that when they are very young and they haven't been doing things for very long for very long it's usually a red flag yeah he's at 200k followers right now I'm checking yeah he's popping bro he's I can go on my personal account and I'm getting KT hustle ads yeah nothing to do with Amazon I'm still

(2:54:18) getting those ads so he's he's definitely popping yeah I mean like I I hope he's legit like that would be the best case scenario um but just he also have to be weary about that kind of stuff and like I've heard that he charges five grand you can literally go and get coaching and calls with somebody like Amazon lit for $2,500 us and they are 100% legit yeah yeah yeah they sell 5060 million a year ridiculous yeah is he doing a um a show Rec uh like around March I was on lit like a um meet up I'm not sure they do they do that they do stuff like that

(2:55:03) quite often so it wouldn't surprise me yeah I think Eminem told me about it Eminem yeah so um yeah Manish uh he as far as I know he recently started getting uh like calls with Amazon lit and he said like um the a lot like the information like like via the course is kind of like more basic uh but he said he finds the most value in like the calls that they have and information that they can get from people like that interesting have you ever hit a trade show somewhere in Canada or in the US by the way yes I have I've hit some local

(2:55:38) trade shows I haven't uh expanded outside of my Province yet but I do want to start start attending things like C chfa and things like that and I would like to go to ASD at least one one year yeah same I I would like maybe to try this year in March like next year I mean but we'll see well always uh keep me in mind if you're doing it because then maybe a couple of us can uh meet up together that'd be really cool yeah that would be great actually and they have like the new exosphere in Vegas so I would like to check that as well

(2:56:15) a big billion dollar smiley face yeah exactly I never went to Vegas so it's a good um business expense let's see do you like to do you like to gamble no I I actually hate it I actually hate gambling what about yourself I don't like gambling but I like playing poker fair enough I I can't have a poker face I'm too I can't lie I think I'm not I'm not a good liar to be honest uh Jeff asked what do we think of Flips For Miles and his friends what are your guys's opinions about miles um Flips For Miles is basically

(2:56:58) where I learned everything I know honestly I think he's um has some great content that's lit I learned how toell on Amazon like I run straight to flip for mild content yeah like H oh I didn't mean to off Robert yeah I just wanted to say I wouldn't be there if it wasn't for um fills of profit and flip flips for mile flip for Miles yeah 100% I mean I met Jordan because of them literally in their in their Discord uh yeah like I I think like they're both legit um I think they both thr good content um they're also not

(2:57:41) guys that are sitting there trying to flex $100,000 cars and stuff and they actually seem like they know what they're doing so yeah they're hard workers Hustlers uh they're pumping um they're doing I think they're doing coaching which is logical or I I think and they they're really uh heavy in on social media they're pumping videos and podcasts left and right yeah like obviously like there's like there's a point where like you just have to just understand like when they are doing things like coaching they are obviously

(2:58:12) making money off that they're probably making good money money off of it um I've heard like for their coaching I've heard good things about it but I've heard like it's again it's like very beginner Centric so like if if you're brand new it can help FastTrack you for a lot of beginner stuff but if you know a lot already I I from what I've heard I've never personally taking it uh you may not get as much value out of it but I also don't think that they charge a ridiculous amount of money like some people I think it's

(2:58:40) ly few Canadians told me they took it and they didn't find uh much success just cuz it's so US based yeah like that's a tricky thing with Canada too because like if you're selling in Canada uh the basics the fundamentals are the same but actually finding viable products is very different yeah so that was one I heard about yeah but it's been a long time I didn't like check any videos on YouTube however I'm still listening to some of their podcasts they actually yeah they actually um requested me to be on the buybox podcast

(2:59:14) twice but oh yeah but uh like actually I was I was supposed to be on their podcast uh last week but I had my surgery for my nose and they requested me to be on their po podcast last year also but I told them yeah by the way I have like a funny accent in English I'm not really confluent and then then mil was like oh you know what we found some someone else like okay yeah that's cool because anyways I was so shy to good get on that your English is fine man like you say that you can't talk English yeah you you talk perfectly fine English I mean I'm

(2:59:52) not I need to think about my words like like having a podcast like with a webcam and everything is going to be too stressful for me like maybe in French I can like work but English I don't know man I think you're fine I think you just overthink it you you obviously have you obviously have an accent compared to uh to compared to us and we can definitely hear that but your English is absolutely fluent thank you for uh for that yeah but maybe uh like I mean maybe if they gave me like a little bit of what you're

(3:00:25) gonna ask me it's going to be better for me like the questions in advance right but maybe I swe podcast that don't they give you like what they're gonna ask you first so they just it's all freestyle I I think their podcast is freestyle I think because um he told me like yeah let's meet up on Friday at at noon and I was like [ __ ] I can't I'm sorry I'm having my surgery but they didn't give me anything but for example I don't know if you saw but um I did like a a video with be cool yeah I watched that they they sent me

(3:01:00) the they sent me the questions in advance so I was a little bit prepared before got you yeah I saw that Robert's uh Robert's becoming a star bro honestly I I to be honest I did just for the just for the discount for the 50% I mean it's it's nothing like me like I'm not the social media guy at all and I'm I'm very shy person so yeah same here man same here that's why I'm a freaking a non pitcher bro no one knows what I look like I think I saw actually a picture of a video of you actually oh with the with the the bird on my house yeah yeah I

(3:01:44) this is the only thing I remember from you I think I think I've seen a picture of you like with like either like holding a cell phone or like a stack of cash like a cell phone something like that I didn't see that though oh you my Instagram has a picture of me but that's I try to keep Amazon completely separate from like the personal life yeah yeah I understand and and even Jordan I think the only picture I have from him is with I think your or your dog on Facebook you know the the the which picture I'm talking about yeah the one

(3:02:20) the one with my cooked out dog that he looks like he's just fried yeah yeah exactly I think he has like his tongue outside of his mouth yeah but yeah like I like I'm not a social media person either like so um yeah it's it's it's always been weird for me like making videos and like talking to people online and I've never shown my face like I mentioned I've never went on video with anything um yeah I don't know it's it's kind of weird to me but but honestly you you well spoken like you um like you know your stuff

(3:02:53) also and I'm and like you're you're killing it in Canada I'm sure that come just keep pumping videos and maybe eventually put the camera the webcam on and I mean YouTube is going to be another source of income pretty soon for you I'm pretty sure I'm like honestly like I'm not even looking for that like with all this kind of stuff like obviously yes some of it is selfish because I run businesses that feed into like these kind of things and that's where like a lot of stuff comes from but I'm not doing it I'm I'm never asking

(3:03:24) somebody to buy something um I'm never forcing my [ __ ] down somebody's throat I I'm just wanting to build a community and help people and help people make money that's you're you're very kind of human honestly well like like I've talked to Robert like quite extensively like I'm pretty sure like before I don't I don't know if it was before or after like when I had like the leads list but I don't know if I've ever asked you to to look into it but I talked to you and have long conversations and ask answer a lot a lot

(3:03:53) of questions and stuff and I never expect anything in return yeah uh come come it's like um it's unbelievable like how much information and and like gold nuggets you have provided to me and to everyone without like asking for anything it's crazy man crazy and also I sometimes I ask myself like how come are you able to answer everyone run like I don't know how many business you're running right now and and still like like yeah come as as a oneman army like I'm I don't understand how you do that well I have employees like if I didn't yeah you have

(3:04:32) fpas but I mean still it's yeah no like I have local employees right like I have my nephew that works for me fulltime and my friend that helps us part-time um if I didn't I would go [ __ ] insane um I find like I work a lot as it is even though I have employees and like that's one of the reasons why like because I have so much happening but yeah like I'm not going to lie like definitely when I've looked at other businesses when I started other businesses when I first started like the leads list uh service that I have when I

(3:04:59) first started the server it definitely distracts me and it definitely impacts my main Amazon business for a short period of time because it takes my attention away from it um and like it's just about like me finding the gro finding processes being able to put people in place to make things run more smoothly like there's there's been months at a time like on the public Discord before like this one even existed where like a couple months you probably didn't really see me respond to like anything at all just cuz

(3:05:25) I was super busy we had way too much [ __ ] going on uh my nephew was [ __ ] around a lot so it just it was hard for me to do to to respond to people but now like I have uh he's more focused uh I have more processes in place so I have a little bit more time yeah but still man it's it's really nice of you to take the time to answer everyone I mean sometimes I receive messages myself but come it sometimes it takes me maybe like a couple of hours before I can like sit down and answer but in your case it's like I don't know

(3:06:00) you're always available it looks like right now maybe less before and I always wanted to ask you uh when do you sleep bro like I swear I always see Jordan like at 3 in the 3:00 a.m. just chilling like he's online on Discord after like a night out for me I'm like holy [ __ ] Jordan are you sleeping um yeah like I definitely lose I guess you would say like lose sleep like I like I said I work a lot so I don't always sleep a lot um but yeah like if I'm working like if I don't have to help in the warehouse typically you'll see me available but

(3:06:40) I'm at my computer I have three monitors going I have Discord and slack on one so like that's why like I always see things I can respond right away if I'm not like super engaged and super focused on something I will typically respond it can definitely it can definitely [ __ ] up my focus sometimes yeah procrastination you told me yeah but but I I do it because I enjoy helping people yeah man that's that's great man and yeah at the end of the day like keeping everything I I realize that for myself too that keeping everything for

(3:07:08) yourself is not the right thing to do everyone can win here on Amazon and and uh yeah and it feels good honestly to help people 100% And like I probably wouldn't be anywhere close in my in my Amazon business as where I am if I didn't talk to other people yeah no you don't you don't need to just share products directly with somebody but to give people tips and help each other out like that I think will allow people to go a lot further than just by themselves yes building that uh that small that Circle yeah of that community

(3:07:43) community of Amazon people doing the having the same mentality is really powerful yeah and like this is obviously like if you do this full time and you say you work from home I'm sure you guys have probably experienced this where it can get like relatively lonely because you're not around co-workers if you're working just from your home yourself especially if you live by yourself or with just um like a spouse or whatever you can kind of go insane if you just sit inside all [ __ ] day um% yeah so I always try I always try to

(3:08:12) make it point to go outside and see people physically but having conversations like this Al also I find is very motivating and helps a lot yeah that's that's nice uh BTC just had a question uh let me just pull it back up here how long should I take on average to find a profitable product from storefront stocking and from keep a product finder from zero from starting from zero yeah from starting or what I would assume that's probably coming from the perspective of somebody that's like relatively new finding those products

(3:08:48) what would you guys think so my first ever product took me two weeks to find so I don't know if but if that's good information but yeah that that's how long my first product took and then the second product after that took me probably an hour cuz I feel like Amazon such a Snowball Effect yeah man once you find that one that one likeable product there after that like a spal web of uh products you can find but honestly like for my experience I when I started like um seller amp wasn't really popular like I didn't use seller amp in the

(3:09:26) beginning I used the Tactical Arbitrage and I was doing like manual sourcing on websites uh but yeah it took me like maybe a day or two to find like one profitable product to be honest but then once I got like seller amp uh it went very fast so I can't really say like if you start from scratch but with seller amp how much time is going to take but I think like if you're really motivated like maximum like like maximum a week you can find something but like but more I think like for me more realistically maybe a couple like one or two days

(3:10:06) is is is reasonable as well I don't know what what do you think Jordan yeah like a lot of it it's going to come down to like your personal ability like how it it's it sounds kind of shitty but like how techy you are how able you're able to how well you're able to use computers and software and learn things effectively because some people are obviously a lot different levels of learning than others um but like so like with me when I first started I started scanning products like Retail Arbitrage took forever um but I was able to um

(3:10:39) find a product uh I found my first product that I sold relatively quickly because I started scanning products in my fridge for retail products before that I was I was doing books um and then like as I did it more and more and more you just kind of get a knack for what products would likely be viable on Amazon you're able to cherry-pick things more whereas like when you first start sourcing whether it's ra or OA um you basically have to look at everything to kind of build that muscle memory and be able to figure out

(3:11:09) what looks good what doesn't Etc and once you build those skills and are able to identify things you're able to cherry-pick products way more easily and you're able to pull out products way quicker yeah yeah so yeah like like meezy said like Robert said it's like very much a Snowball Effect um yeah I mean once you find oh sorry I thought you no no that's that's okay go ahead I'm sorry when like so if you come like from like the perspective of like say like the vas that I hire that have no experience um putting through my training program

(3:11:47) which again is probably not the best way to do things and again there's a language barrier because English wouldn't be their first language uh I can get them to where I want them to be personally sourcing uh within three months and by what that means is that I want them to be producing 10 viable completely Unique Products per day and so that's unique across our entire company um it takes takes them a while to get there and like typically like for the first month if they're brand new uh they don't produce a whole lot second

(3:12:18) month it starts getting a lot better then third month it just seems to like take off um for me personally like if I talk from like the perspective of like my leads lists if I needed to produce the leads myself for the lists which I have had to do in the past when there's extended holidays in the Philippines uh I can produce 50 products that meet the criteria for those lists if I'm heavily caffeinated and focus in about 7 to eight hours but that's because I that's because I'm very aware of different sourcing methods uh I'm I never stick to

(3:12:54) one individual method I Rabbit Hole down a lot of stuff um but I would never expect my virtual assistants to be able to do that it's not their business anyway right um but that's also going to depend on your minimum criteria right so like for for that example for me I have some items that have a minimum criteria of like a $150 some that have a minimum criteria of three bucks some have a minimum criteria of five bucks some that are uh uh Canada to us products right so a lot of a lot of things come into factor for that that kind of

(3:13:26) stuff yeah I mean once you find the first product then like a big door opens to you you just have especially with seller you can just Source from like you have like a whole list of sellers on this listing and then every seller has the whole list of leads and yeah the first lead is the the most difficult for sure but yeah yeah and like a really effective method that I don't think people um Implement as effectively as they could is going down those rabbit holes so if you find a storefront where you start finding viable products um obviously

(3:14:04) look through that entire storefront but then when you find a viable product uh look up that brand as well if you find a good sale on a Retailer's website source that into ire sale manually uh if you find a viable product on Amazon look at the other sellers on that on that product and start sourcing those storefronts obviously you can't do this all at once but you take it step by step and start going down these rabbit holes um and if you're able to identify those a lot quicker you'll be able to find that you're able to find more products

(3:14:31) way quicker than you normally would yeah and even you can do that with the leads list like you can use the Le list as a um starting point 100% yeah but yeah yeah like if you utilize the leads list like you can start reverse searching those brands or sellers on those listings for sure and that's another effective method definitely yeah me right now honestly my focus is um like you know I I get like some like paranoids once in a while Amazon I really want to diversify man but I mean uh right now I'm thinking about

(3:15:16) like maybe having like my own website and Drop Shipping stuff um but Shopify I'm sorry you say like Shopify you said Drop Shipping yeah like a Shopify because there's some Distributors that offers that I have accounts with that offer literally like Drop Shipping services like you get the sale from your website and then you send the address to the the distributor they ship it to the client so um I've kind of talked about it in the public chat a little bit but I have like another business that's a sex toy business it's very random

(3:15:55) but it's very random it's it started out with your own website and stuff yeah it kind of started as a joke with my NE with my other nephew who used to work for me but now yes I have a sex toy business um but that's that's basically how it started was getting access to to a distributor they offered those Drop Shipping services and now that's exactly what we do we have a Shopify site um whenever a sale comes through our Shopify site is connected directly to their system so uh when a sale comes through they fulfill the order for us

(3:16:25) directly like it goes directly to them they send it to the customer on our behalf and then we take the additional profit that's so sweet man I have so many questions about that are you are you're using Shopify yep to do that yep yeah that's nice I come that's that's what the the sales rep told me that you can like directly connect the you know the with API you connect the all the information from your website to their to their uh distributor to the distributor and then it's automatically fulfilled yeah so again like it

(3:16:59) depending on the category that you're doing like with us it's very hard to advertise that type of business um because like a lot of platforms like Facebook or Instagram they don't allow those kind of ads yeah I can understand that yeah so you is it like overall is it come I know it's not like Amazon but I mean in terms of volume in sales volume is it like like worth it to do that so for me yes for the minimal effort that we've had to put into it so I started it with with a friend of mine okay uh we he was helping me pack uh

(3:17:30) with my other nephew who used to work with me and my nephew was saying that like he doesn't want to do like this this job that he's doing I'm talking to him about starting a business he's like I don't know what to start and this is like Peak Co and like I just read an article about like sex toy sales being through the roof Peak Co I was like well you start a sex toy business kind of as a joke he's like I wouldn't do that and then my friend's like well [ __ ] I would do that and then we started talking about it then then we went from there um

(3:17:55) so found the Distributors uh we bought physical products from distributor to begin with uh started a Shopify store um the Shopify store like they have good templates but like to fine-tune it to where you want it's going to take a little bit of work unless you hire somebody to do it so it did did take us some upfront work and hours but it's not very difficult um we started with selling physical products so just like locally uh if somebody ordered it we would deliver it to them in a blank package okay and then

(3:18:22) found a distributor that offered that Drop Shipping service so um yeah we're able to expand our catalog to thousands of products because we import their entire catalog at once uh they take care of all the ordering and uh or all the shipping for us for a flat fee so then we're able to offer shipping throughout Canada and the US and we only have to pay a flat fee which is super super cool um and now like it's basically an autopilot we don't have to do anything with it literally at all um we haven't actively advertised it whatsoever we

(3:18:53) looked into it but we got denied ads on Facebook and Instagram yeah yeah um and considering that we're able to sell about ,000 per month um wow like this is not profit this is like Revenue that's Revenue right so um most things for our store is marked up 100% or more so after factoring in the fee that they take assuming somebody gets free shipping um our profit on that per month is probably about around $400 but we literally do nothing for it like I don't spend any time on it whatsoever order happens I don't do anything man that's so that's

(3:19:31) so epic and is it is it your landing page no not it's not but that that would be a good way to to bag new account for sure but but yeah but uh yeah that's that's so nice man um come was it hard to uh to like import every all the products to your website no because they have they have a system set up um where they have like an integration already with uh Shopify so we just had to uh install like an application on the back end of their application and then we just hit an import button and then it imported everything automatically for us uh it

(3:20:12) had a multiplier for what you could set your price at by default so like if you just had a a 2X multiplier um that just means that if the if our cost was $10 it would automatically set our our price in the catalog for $20 so super simple and then it took like I think it was like eight or nine hours for everything to import but it did it automatically damn yeah that's nice right now I have like uh one company that is um like it's they are not doing Drop Shipping but they're asking me to have like a website and actually uh I

(3:20:44) was I was going to do come to do like a small like quick website right now come today actually or but I didn't have the time I was going to do it tomorrow finally but um so yeah this company told me yeah you need like at least a transactional website so we can open you an account so um yeah I think I'm going to do that pretty soon honestly yeah and like to get up and running with a Shopify store it's pretty easy like they are relatively like um like drag and drop but again like if you just want like like if you want like

(3:21:17) certain Graphics or you want like things like just like fine tuned a little bit like we had I I wanted to put like a banner at the top of our website that said free shipping on all orders of $100 or more uh yeah we had to like get like a piece of code to to do that because we couldn't just do that for like within Shopify itself um but I was able to like find somebody online that helped me on like shopify's forums for free and I'm sure now you could probably use chat GPT for that yeah do you run uh sales sometimes yep

(3:21:47) yep that's so nice yeah like Shopify platform is very easy like you can do it um if you have everything organized by um by collection so like if you have like like your your set categories you can do it uh per category really easily and apply it across the board um you can apply um nice little things where it's like nice little sales logos automatically like this is on sale or like this is your original price this is the sale price so just um increases like that sense of urgency like they have e-commerce kind of down um to a science

(3:22:17) like really easy yeah I I think I'm going to use Shopify because there's other services but I don't think that it's going to be that easy to integrate with the distributor uh I don't know if I'm saying any stupid thing but API I think so I think Shopify has like everything already integrated in but it's in the literal uh price your uh side I think I think it's like $50 a month right to to to have them but still worth it I think yeah like if you're able to get it up and running and relatively easily for sure yeah that's sweet and yeah like it's

(3:22:59) it's like with like some other websites I've have I've had experience with like really old websites from when I was like younger to like get pictures to like be like the same size and lined up properly it was always a pain in the ass with Shopify it doesn't matter what size of the picture is they're all going to look the same they're all going to be the same size they're going to be lined up properly it just makes things super easy yeah and did you have do you have like a logo like a did you create a logo for

(3:23:23) your for the website as well or they off that oh I'll send you a picture uh do I want to send this to everybody I don't know if I want to send this to everybody no I mean you don't you don't have to I'm just because I was just thinking okay should I come create a logo as well don't have to send me I I just got it um made on I just hired somebody on Fiverr okay why haven't you used uh AI to do that with this we did all this we set it up before chat GPT was a thing and all like these AI Services I didn't even know about them but when we

(3:23:56) originally made this site so I will direct message you the actual website there are some things that are not perfect they need to be adjusted but you can get an idea what everything looks like that's nice and the domain you you created like uh the domain that you're using you created when you at the same time that you create your Shopify account like at the end they're asking you like you can pay for domain or you already had it uh I think I we bought ours through GoDaddy I because we wanted to secure a name before we even started so yeah we got it

(3:24:34) bought through GoDaddy and then started the uh Shopify store that's sweet right well m i mean it's straight to the P this yeah um so yeah if you need any uh lovely products be sure to place an order how how much the shipping oh it's free shipping free shipping on all orders of $100 or more that's it I'm going to check that I'm going to get the one at 150 I'm sure you can find individual toys that cost much more than100 dollar just know that I will see your information I'll know what kind of a freak you are do they offer the same kind uh the

(3:25:27) same flat fee for us and Canada or is us I guess a little bit uh pricey pricier no this distributor this distributor offers the same flat fee for us and Canada and they charge us I believe it's $17 or $18.9 5 for the first three items and then um that's only a couple dollars per item for every item above that damn yep so I'm I'm not sure if every like I wouldn't imagine every distributor has things set up quite as well as distributor that we have that we're set up with but if they have Shopify Integrations and stuff um yeah I'm sure

(3:26:04) they can make things work relatively decently yeah I'm going to try to play with that tomorrow and see if I can come up with something cuz I have like um the distributor that drop ships is not the same category as a distributor that wants me to create um like a website to have an account with them so I was like oh should I just like create the account and then change it once like they create my account to another to the other distributor or should I do like two two different websites so I'm I'm thinking about it right because I have like my

(3:26:39) own domain that I'm using right now for for um uh for the email and stuff to when I message wholesale uh companies but I mean I don't I'm not sure if I'm gonna I want to use the same name or I don't know I'm gonna see yeah I I'm not sure why are you so unsure I don't know because if I want to create so if I want to create two websites I think I would have to create a new uh domain so and also I uh I don't want people to like backtrack me from Amazon also like I want to I want to stay mysterious as you but I mean is it is it like is it

(3:27:24) something to worry I'm not I don't know uh it depends on what kind of concerns you have so like I think in general most people are easy to find um if somebody really wants to find your storefront they probably can so um I I I have certainly found some people based on like landing pages that they've had or like stores that they've had because they they had like personal information in the store like their personal name or address or photos of them Etc um so like don't include stuff like that and then you're probably

(3:27:55) fine yeah yeah I understand I know there's like a lot of I'm seeing like a lot of big sellers in Canada that they have literally the same uh seller name as their website oh for sure 100% and yeah like I think some people do that for getting those um yeah big accounts yeah but again like for me I like I understand if a distributor wants that but I also I'm not going to personally lie to distributor I'm going to tell them that I'm going to be selling these products on Amazon yeah yeah for me like this distributor in particular he

(3:28:35) doesn't mind that I sell on Amazon he knows they actually meant I was so close to get exclusive with them because uh when I when I called them I told them about my story and stuff and what I was going to do the person told me after like like after a couple of days that she spoke with her Brands and she because she was thinking about going on Amazon and she wanted me to be like the the seller for them but then uh the brands didn't want to have like because they didn't know me they they want to have like a random guy doing that for

(3:29:09) for their company so um I I think I'm going to call her back and say look if you want I can like sit down with your Brands the and we can have a discussion I don't know I was thinking about it the other day because it's going to be pretty big if they let me do that for sure and so like is it it's an actual distributor or is it a brand direct so yeah it's it's an actual distributor um but they're dealing with like good brands right now um but they don't want me to open an account they don't want to open an account for me

(3:29:44) unless I have like a transactional website um and once they confirm that I have that I can do anything I can sell on Amazon I can do anything with their products okay that's fair yeah if if they know that you're going to be doing it too then that's completely Fair like yeah it's really simple to slap together a Shopify site yeah I think I'm going to do that tomorrow during the day because I'm I've been spending so much money recently so I've been hitting my my spending goal but it's when it gets uncomfortable that you know you're doing

(3:30:19) it right but at the same time it's when you get paranoid also that your Amazon is GNA shut down the account 100% I would always recommend that you have some type of uh some neste as a just in case but I definitely get it yeah CU yeah if something happens and you owe credit card bills out the ass and like oh what bankrupt it's yeah but if you're doing things right uh you should have no worries and like we had this conversation before when you were concerned about having like 20 30 grand on your credit card and

(3:30:52) I'm sure you're well above that now yeah it's I think I'm I'm I'm going to try to have like a backup stat of money just to make sure uh and I mean if the worst case happened and Amazon closed down my account uh I guess I think the B is they're going to send the balance anywhere at some data I'm I'm guessing I don't know when so it always depends on why you were shut down if you're shut down because of legal activities they probably won't but you also don't have to worry about um getting shut down if if you're not doing

(3:31:26) anything shady in general yes yes but like to be honest if you do have that concern it's not that difficult to get another account up and running it does take a little bit of time and some additional money but it's not that hard yeah man actually it should be something that I should look to I don't think it's I don't think it's necessary for most people to be honest I will be making a guide in the server on how to do it yeah uh because like I said I do operate two accounts myself but I think it could produce additional headaches

(3:32:00) that most people don't need because like I have two corporations I have to file two separate income taxes I have to pay for both of those a [ __ ] it's true man yeah so yeah I mean big sellers like um uh I forgot his name uh I forgot his name but I mean it they look like they never had any issues with having their account shut down what's his name scar need SC scar need him Scott need Scott need him yeah yeah like this guy he's doing he's pumping like millions of dollars has like a extremely huge Warehouse come he's not scared

(3:32:42) about like if Amazon does something to his account I don't know right and so like for for another example like uh we talked about like Amazon lit earlier uh I've heard I think it was in a video that he did or whatever where somebody specifically asked about those questions and um like he said exactly what I thought where um majority of time when people get shut down it's because of an actual reason they may not tell you that on social media but they're actually doing some shady [ __ ] and they yeah uh from what I understand Amazon lit they

(3:33:13) have like a they have like a thing where they help people get their accounts reinstated and stuff like that so I see a lot of this stuff uh they said that they had their account shut down uh falsely one time I don't remember exactly what they said what happened but it was reinstated within 24 hours [ __ ] okay that's um that's encouraging yeah that's a and that's that's a seller that's doing a lot of volume and a lot of potential for things to be [ __ ] up right yeah so he said that like 90% of the time when people went got shut down and they

(3:33:48) helped them they found out that okay this guy was doing shitty stuff 99% of the time so yeah like they they would say oh my account got shut down I don't like I did nothing wrong I play Everything by the book and then they actually look at their account like oh no you were Drop Shipping outside of their their policies or you're actually selling stolen products or you were selling counterfeit Goods but they didn't know that maybe did did they know that uh some cases yes some cases obviously no but you can prevent

(3:34:19) that from happening from vetting your Distributors and your suppliers if you are dealing with somebody that is potentially Shady expect that stuff to happen if you're dealing with somebody that's a reputable supplier you shouldn't have any concern of that happening yeah and usually when this happens is because the the brand notifies Amazon how how does Amazon knows it they are it's it was it's counterfeit any so for counterfeit itself um they typically have just like their warehouse employees that spot it and report it so like my dad he sells on

(3:34:50) Amazon right uh he has sold on Amazon for like he started like six months or so after I did because he he thought it was interesting so um he started with books and video games because I was kind of like teaching him how to do things and he had no he he doesn't know video games he's [ __ ] old but he was selling PlayStations and [ __ ] um he sent in a a PlayStation Sony PlayStation controller just like the actual controller itself sent it in and his account was deactivated for counterfeit items and he's like I didn't

(3:35:22) send anything counterfeit like it it was real swear up and down was real so like okay cool got the item removed from his inventory and sent back as soon as I looked at it you could tell it was a third party controller and he was trying to sell it under a Sony listing right okay so like it was literally just a warehouse employee open up the box like no that that's fake so that's notation yeah yeah so like that's that's probably how a lot of it happens I I would imagine like their employees probably have uh a base knowledge of like

(3:35:50) counterfeit uh inspection and training um when it comes to like stolen items and stuff I had a conversation with Jason about this the guy from Max uh because he used to have a Facebook group that was quite large and it randomly got shut down one day and he didn't know why he was never informed why and he tries to vet uh people in his groups as much as possible like not not Max themselves but people that are selling in his Facebook group um and he manually approves posts and stuff but you can only do so much with other with

(3:36:22) other Liquidators and wholesalers right like you can't vet everybody and he found out that uh one of the suppliers or one of the people that was posting posting in his Facebook group was selling stolen TVs and it seems like it got reported to the police police got in touch with Facebook and Facebook shut that down his Facebook group even though even though it wasn't him it wasn't directly connected to his business somebody in his group was posting that stuff oh wow and did he get get it back uh not that Facebook group no he never

(3:36:53) did he started a new Facebook group oh my God but yeah so like Max himself like the company that he works for I've heavily vetted I've made sure that they're legit because I obviously want to prevent that [ __ ] from happening Max is very legit but yeah the people that had posted in that Facebook group obviously somebody was not oh that's that's crazy and how did your dad U appeal the the remote the controller so the uh if you look in the guides and resources the the one that I posted about uh appealing uh a claim

(3:37:28) that is the plan of action I wrote for him that he used and that he was able to get reinstated with damn so did they gave him like 10 days before shutting down his account no it was immediately so as soon like I'm pretty sure as soon as they pulled it out of the box they reported it and his account was shut down immediately so Jesus yeah so but it was quite obviously a fake uh even though he didn't realize it was right but he had like a basically a brand new seller account and he was able to get reinstated it was just about writing the

(3:38:01) plan of action taking responsibility and saying you're sorry and don't do it again yeah cuz I received a couple of like counterfeit from customers but luckily like my account wasn't shut down I just received like a like a notification from Amazon uh but I mean from what I'm seeing on on on like Twitter why are people getting like shut down like it's like big accounts and I mean yeah okay maybe they they send by mistake counterfeit but why are they like shutting down completely the account for like one product they're not

(3:38:37) they're they're full of [ __ ] because if you have better metric you're not going to get shut down as easily for for random complaints so even from section section three is is counterfeit section three I'm not sure if Section 3 is counterfeit or if it's stolen goods so if it's if it's indicated that you're selling stolen goods you'll probably be deactivated that that will probably happen because that's illegal right counterfeit is kind of illegal too but like it's um it's more explainable like things can happen right uh when you're

(3:39:06) sell when you're selling stolen goods I think Amazon just views that as like completely like no like you don't do that like that's they try to prevent that as much as possible yeah um if you have an Amazon employee notice a counterfeit good you're probably more likely to get deactivated versus if a customer complains because there's always um a potential fraudulent things happening from a customer end if a customer complains uh if you have better if you have better metrics if you've been selling Amazon for longer if they trust

(3:39:34) you more uh random claims that happen like counterfeit IP issues ETC they're going to have less impact on your account yeah so like I'm not concerned about something getting reported as counterfeit because I know it won't will not impact our account if I send in a load of stuff that's counterfeit I send in a bunch of Nike shoes and they're all counterfeit and I have 10 people complain will'll probably get deactivated yeah it's another yeah it's another story yeah but I think I think in general I think Amazon is actually more

(3:40:05) reasonable than what people think um but the people the stories that you hear people just don't always tell the full story yeah man always yeah it's true I mean you you don't really know what's happening behind the behind closed doors and you're just seeing like what the what they want you to see 100% you're never going to uh if somebody did something wrong they're never going to tell you that they did it wrong because they they don't want to admit that yeah there was a guy there was a guy that was uh in our groups very early uh I think

(3:40:37) in like our public Discord um he was adamit to that oh yeah we can drop ship on Amazon I'm doing it properly there's no problems with it which you can if you follow the rules which are very hard to do um and then like a couple months later I se him post on Facebook groups of how to get his account reinstated because he got deactivated the Drop Shipping and I told him I was like you shouldn't do that and he's like no it's fine and then he got deactivated [ __ ] so yeah yeah but I mean that's just people think that they know everything and they're

(3:41:11) brand new or they're have a huge ego or whatever yeah I mean it's never never worth it to take a risk against your uh terb of service never no just to make a couple bucks like if you want to just make a couple dollars and potentially have high- term risk like just go do some higher risk [ __ ] go sell drugs for a couple months you'll make a [ __ ] ton of money if you want a long-term stability do do things properly of course yeah I mean once once Amazon uh like shuts you down and they they will never trust you again I mean if you start

(3:41:49) selling stolen goods it's pretty hard to get your account back I think oh I would imagine so and we also had somebody um in our community as well that I talked to uh his account got completely suspended um but again when he originally talked to me he said he did nothing wrong uh but then when I start talking to him more he's like oh well I was suspended because they are um saying to me that I modified an invoice for ungating I didn't do that okay talk to him more he's like well actually I hired somebody off of Fiverr to get ungated

(3:42:23) for me because I they they told me that I could hire them they will provide the invoice and I will be ungated so I was like what part of you thought that that was a good idea like you think somebody from Pakistan can just buy item buy items quote unquote buy items for you from uh Entertainment Earth or whatever but they're they're not actually buying them but you think the invoice is legit what part of what part of that do you think is like doesn't add up yeah obviously they made a fake invoice so they made completely a fake

(3:42:55) invoice or he modified it no this this virtual assistant or whatever guy he hired off Fiverr who he gave access to his Amazon account uh made a fake invoice and submitted it to Amazon on his behalf oh my God no that's that's yeah [ __ ] that's uh that's [ __ ] because sometimes I mean sometimes like the invoice misses stuff and I I I'll be honest I like before I was like tempted to just like add add it on the on the PDF but I never really uh had the ball to do it I always ask like Hey by can you send it send back the invoice with

(3:43:32) like just like the the the date with with with adding the date which looks like stupid to Distributors don't they don't realize iiz why I need that but so take the RIS full disclosure and I will tell you this uh and I will tell everybody to not do this I have personally modified an invoice myself in the past successfully so that's a I mean people are submitting blank sheets and sometimes they are getting ungated so I don't understand that too like when you get like Auto un so yeah for sure but I did it because

(3:44:09) uh it's I opened my secondary account so it was on one account so if one got shut down I was not concerned about it but it was on an item it was on an item that got restricted that I had a large pile of stock with that was a ra item that I could not get an invoice for the distributor does not sell in Canada I could I tried to get an account with them they would not open an account with me and so I just figured you know I would just try it [ __ ] it and so I modified London Drugs invoices used to work for enging they probably still do

(3:44:38) uh I did extend sense of research extracting what kind of fonts I I should use what color what size it took me a long time I used Photoshop and I made an invoice for something that London Drugs doesn't sell that you can't get an invoice for and I still sell that product today and I'm the only person I can sell on that listed because nobody else can get an invoice for it but you should you you should not do that because ion try I definitely could have got uh got uh my account permanently suspended yeah they're not joking with

(3:45:07) that no and like the the the guy that I'm talking about that had the virtual assistant do that uh his account was suspended he was not able to appeal it and he still cannot sell on that account to this day how long has has it been uh as far as I remember I think it's been probably about two years wow man yeah maybe maybe a little bit shorter and and you think he's going to get it eventually back no I don't think he ever will hit man I mean you know they they're too like I don't know like maybe the guy yeah I don't I don't know

(3:45:45) they're they're too um they're too strict sometimes like I mean maybe he didn't know better than that but that's [ __ ] if you're that naive then you probably you shouldn't be running a company yeah I mean yeah it's your responsibility it's your company you're responsible to know better it's true but yeah like if you're trying to manipulate Amazon systems they're very unforgiving when it comes to things like that and they go sometimes they go back like couple of months couple of years just to make sure that nothing sketchy

(3:46:22) happened also for sure but as long as you're on the up and up and you don't try to screw around uh it's very very unlikely that you'll just get suspended out of nowhere for no reason yeah it's good to do for sure okay so yeah I think I'm going to wrap it up if nobody else had any additional questions uh I have some things I have to attend to this evening and probably wake up relatively early tomorrow so but uh I do appreciate everybody coming out not everybody stuck around for the full thing but for those that did I appreciate it I appreciate

(3:47:00) you guys coming on and actually talking that was really cool and it was nice actually speaking to yourself meezy first time in for a couple years holy oh good man I hope you don't uh are not that shy in the future and if we have some of these that you do attend them I definitely appreciate it and oh for sure it's nice it's nice to hear other people's perspectives and ideas yeah that's awesome and thank you for organizing that definitely all righty